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Poweliks and other Registry trojans


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I am surprised to find no posts about this insidious form of trojan infections on this forum. My Advanced System Care is working it's tail off chasing this deep infection and I am hoping that somewhere in the Iobit suite of protection software you can help me get rid of this. I am sure you have many customers who are suffering from this and other registry trojans.

 

Any help at all would be appreciated!

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Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer.

 

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.

 

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.

*************************************************************

Please download AdwareCleaner onto your Desktop. AdwCleaner

 

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.

 

http://i424.photobucket.com/albums/pp322/digistar/AdwCleaner-icon.jpg

 

If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.

When the AdwCleaner program will open, click on the Scan button as shown below.

 

http://i424.photobucket.com/albums/pp322/digistar/untitled.png

 

AdwCleaner will now start to search for malicious files that may be installed on your computer.

To remove the files that were detected in the previous step, please click on the Clean button.

 

http://i424.photobucket.com/albums/pp322/digistar/3.png

 

AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.

Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.

*********************************************

http://i424.photobucket.com/albums/pp322/digistar/mbamicontw5.gif Download and install: Please download Malwarebytes' scanner to your desktop.

Double Click mbam-setup.exe to install the application.

  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)

 

*************************************************

Download Security Check by screen317 from the following link and save it to your desktop.

 

Security Check

 

* Double-click Security Check.bat

* Follow the on-screen instructions inside of the black box.

* A Notepad document should open automatically called checkup.txt

* Post the contents of that document in your next reply.

 

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

 

 

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Okay, so I am working in Google Chrome, and when I click on the down load, I get the Microsoft Security Essentials warning "do you want to allow the following program . . ." I click yes, there is a brief flicker of a downloading screen and then nothing happens. I have real time turned off from MSE (assuming that was the problem).

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Okay, the Safemode with Networking worked for the AdwCleaner. Here is the log, I am not starting the next step you gave me, but I wanted to get this log in the thread.

 

# AdwCleaner 7.0.6.0 - Logfile created on Tue Jan 16 18:12:38 2018

# Updated on 2017/21/12 by Malwarebytes

# Running on Windows 7 Home Premium (X86)

# Mode: clean

# Support: https://www.malwarebytes.com/support

 

***** [ Services ] *****

 

Deleted: AdvancedSystemCareService11

Deleted: YSearchUtilSvc

 

 

***** [ Folders ] *****

 

Deleted: C:\ProgramData\IObit\Advanced SystemCare

Deleted: C:\ProgramData\Application Data\IObit\Advanced SystemCare

Deleted: C:\Program Files\IObit\Advanced SystemCare

Deleted: C:\Program Files\Common Files\IObit\Advanced SystemCare

Deleted: C:\Windows\System32\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare

Deleted: C:\Users\All Users\IObit\Advanced SystemCare

Deleted: C:\Users\Jensen\AppData\LocalLow\IObit\Advanced SystemCare

Deleted: C:\Users\Jensen\AppData\Roaming\IObit\Advanced SystemCare

Deleted: C:\ProgramData\IObit\Advanced SystemCare

Deleted: C:\ProgramData\Application Data\IObit\Advanced SystemCare

Deleted: C:\Program Files\IObit\Advanced SystemCare

Deleted: C:\Program Files\Common Files\IObit\Advanced SystemCare

Deleted: C:\Windows\System32\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare

Deleted: C:\Users\All Users\IObit\Advanced SystemCare

Deleted: C:\Users\Jensen\AppData\LocalLow\IObit\Advanced SystemCare

Deleted: C:\Users\Jensen\AppData\Roaming\IObit\Advanced SystemCare

Deleted: C:\Windows\System32\config\systemprofile\AppData\Local\YSearchUtil

Deleted: C:\Users\Jensen\AppData\Local\YSearchUtil

Deleted: C:\Program Files\Yahoo!\yset

Deleted: C:\ProgramData\IObit\ASCDownloader

Deleted: C:\ProgramData\Application Data\IObit\ASCDownloader

Deleted: C:\Users\All Users\IObit\ASCDownloader

Deleted: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Advanced SystemCare

 

 

***** [ Files ] *****

 

Deleted: C:\Users\All Users\Desktop\\Smart Defrag 5.lnk

Deleted: C:\Users\Public\Desktop\\Smart Defrag 5.lnk

 

 

***** [ DLL ] *****

 

No malicious DLLs cleaned.

 

***** [ WMI ] *****

 

No malicious WMI cleaned.

 

***** [ Shortcuts ] *****

 

No malicious shortcuts cleaned.

 

***** [ Tasks ] *****

 

Deleted: ASC11_PerformanceMonitor

Deleted: Driver Booster Scheduler

 

 

***** [ Registry ] *****

 

Deleted: [Key] - HKLM\SOFTWARE\IOBIT\ASC

Deleted: [Key] - HKLM\SOFTWARE\IObit\Advanced SystemCare

Deleted: [Key] - HKU\S-1-5-21-2328714478-3817414206-1909609049-1000\Software\IObit\Advanced SystemCare

Deleted: [Key] - HKCU\Software\IObit\Advanced SystemCare

Deleted: [Key] - HKLM\SOFTWARE\IObit\RealTimeProtector

Deleted: [Key] - HKLM\SOFTWARE\IObit\ASC

Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{BA935377-E17C-4475-B1BF-DE3110613A99}

Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{2803063F-4B8D-4dc6-8874-D1802487FE2D}

Deleted: [Key] - HKLM\SOFTWARE\CLASSES\DIRECTORY\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare

Deleted: [Key] - HKLM\SOFTWARE\CLASSES\DRIVE\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare

Deleted: [Key] - HKLM\SOFTWARE\CLASSES\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare

Deleted: [Key] - HKLM\SOFTWARE\Google\Chrome\NativeMessagingHosts\com.ascplugin.protect

Deleted: [Key] - HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\Advanced SystemCare

Deleted: [Key] - HKLM\SOFTWARE\Classes\lnkfile\shellex\ContextMenuHandlers\Advanced SystemCare

Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shellex\ContextMenuHandlers\Advanced SystemCare

Deleted: [Key] - HKLM\SOFTWARE\Classes\Drive\shellex\ContextMenuHandlers\Advanced SystemCare

Deleted: [Key] - HKLM\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Advanced SystemCare

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\tweakbit.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\ask.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cloudfront.net

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cmptch.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\conduit.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\d16fk4ms6rqz1v.cloudfront.net

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\d2m2wsoho8qq12.cloudfront.net

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\daysnicer.net

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\findwide.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\hao123.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\hao123.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\igxe.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\imesh.net

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\imgfarm.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\inbox.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\istart123.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\izito.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\janicehardy.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\key-find.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\kpoplyrics.net

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\metrolyrics.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\mpc.am

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\mynewswire.co

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\news.mynewswire.co

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\nicenet.org

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\nicerdays.org

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\pausaparafeminices.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\reimageplus.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\reimageplus.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\safesearchkids.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\search.aol.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\searchfunmoods.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\searchomepage.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\shopathome.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\socialdownloadr.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\static.cmptch.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\staticimgfarm.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\tangoworldwide.net

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\thetimesherald.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\trovi.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\trovit.co.uk

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\ttdetect.staticimgfarm.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\unicef.org

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\v9.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\veoh.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\viduba.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\webcrawler.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\webcrawler.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\wtov9.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.igxe.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.inbox.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.kpoplyrics.net

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.metrolyrics.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.reimageplus.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.reimageplus.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.safesearchkids.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.thetimesherald.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\yeabests.cc

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\yeabests.cc

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\yessearches.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\yourtango.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ak.staticimgfarm.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fromdoctopdf.dl.tb.ask.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\staticimgfarm.com

Deleted: [Value] - HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{85B860D7-808B-445E-B89C-C8FC150A2F25}

Deleted: [Value] - HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{875FB50D-4171-4EF1-9BC3-DE7050F18D4D}

Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Yahoo! SearchSet

Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Advanced SystemCare_is1

Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

Deleted: [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

Deleted: [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\en.softonic.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\softonic.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.softonic.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\bytefence.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\hemailaccessonline.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\driversupport.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.driversupport.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\heasyspeedtest.co

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\astrology-zodiac-signs.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\astrology.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\citysearch.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\easypdfcombine.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\freehoroscopesastrology.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\gamingwonderland.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\hiphopmyway.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\internetspeedtracker.dl.myway.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\learnmyway.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\myway.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.citysearch.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.gamingwonderland.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\http://www.hiphopmyway.com

Deleted: [Key] - HKCU\Software\Microsoft\Internet Explorer\DOMStorage\yourtemplatefinder.com

 

 

***** [ Firefox (and derivatives) ] *****

 

No malicious Firefox entries deleted.

 

***** [ Chromium (and derivatives) ] *****

 

No malicious Chromium entries deleted.

 

*************************

 

::Tracing keys deleted

::Winsock settings cleared

::Additional Actions: 0

 

 

 

*************************

 

C:/AdwCleaner/AdwCleaner[s0].txt - [14604 B] - [2018/1/16 18:7:3]

 

 

########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt ##########

 

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Malwarebytes

http://www.malwarebytes.com

 

-Log Details-

Scan Date: 1/16/18

Scan Time: 1:21 PM

Log File: 85dc6a70-faf2-11e7-9ea9-00248ca963cd.json

Administrator: Yes

 

-Software Information-

Version: 3.3.1.2183

Components Version: 1.0.262

Update Package Version: 1.0.3709

License: Trial

 

-System Information-

OS: Windows 7 Service Pack 1

CPU: x86

File System: NTFS

User: Jensen-PC\Jensen

 

-Scan Summary-

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 211573

Threats Detected: 16

Threats Quarantined: 16

Time Elapsed: 16 min, 2 sec

 

-Scan Options-

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Detect

PUM: Detect

 

-Scan Details-

Process: 0

(No malicious items detected)

 

Module: 0

(No malicious items detected)

 

Registry Key: 6

Rootkit.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000_Classes\tviru\SHELL\OPEN\COMMAND, Quarantined, [1284], [261829],1.0.3709

Rootkit.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000_Classes\9563cb\SHELL\OPEN\COMMAND, Quarantined, [1284], [261828],1.0.3709

PUP.Optional.AdvancedSystemCare, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\ASC11_SkipUac_Jensen, Quarantined, [1133], [380341],1.0.3709

PUP.Optional.AdvancedSystemCare, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{9020B7EF-C53B-4CA7-AB11-059917C9CE9A}, Quarantined, [1133], [380341],1.0.3709

PUP.Optional.AdvancedSystemCare, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\PLAIN\{9020B7EF-C53B-4CA7-AB11-059917C9CE9A}, Quarantined, [1133], [380341],1.0.3709

Rootkit.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000_Classes\cojt\SHELL\OPEN\COMMAND, Quarantined, [1284], [440423],1.0.3709

 

Registry Value: 6

Rootkit.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000_Classes\tviru\SHELL\OPEN\COMMAND|, Quarantined, [1284], [261829],1.0.3709

Rootkit.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000_Classes\9563cb\SHELL\OPEN\COMMAND|, Quarantined, [1284], [261828],1.0.3709

PUP.Optional.AdvancedSystemCare, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|ADVANCED SYSTEMCARE 11, Quarantined, [1133], [380353],1.0.3709

Trojan.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|^QYPANBACBE, Quarantined, [1645], [262349],1.0.3709

Trojan.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|^CHUGIQAGOR, Quarantined, [1645], [262350],1.0.3709

Rootkit.Fileless.MTGen, HKU\S-1-5-21-2328714478-3817414206-1909609049-1000_Classes\cojt\SHELL\OPEN\COMMAND|, Quarantined, [1284], [440423],1.0.3709

 

Registry Data: 0

(No malicious items detected)

 

Data Stream: 0

(No malicious items detected)

 

Folder: 0

(No malicious items detected)

 

File: 4

PUP.Optional.AdvancedSystemCare, C:\USERS\PUBLIC\DESKTOP\Advanced SystemCare 11.lnk, Quarantined, [1133], [380338],1.0.3709

Rootkit.Fileless.MTGen, C:\USERS\JENSEN\START MENU\PROGRAMS\STARTUP\C40A74.LNK, Quarantined, [1284], [-1],0.0.0

Rootkit.Fileless.MTGen, C:\USERS\JENSEN\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\STARTUP\C40A74.LNK, Quarantined, [1284], [-1],0.0.0

PUP.Optional.AdvancedSystemCare, C:\WINDOWS\SYSTEM32\TASKS\ASC11_SkipUac_Jensen, Quarantined, [1133], [380341],1.0.3709

 

Physical Sector: 0

(No malicious items detected)

 

 

(end)

 

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Results of screen317's Security Check version 1.014 --- 12/23/15

Windows 7 Service Pack 1 x86 (UAC is enabled)

Internet Explorer 11

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

Windows Firewall Enabled!

Microsoft Security Essentials

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Java 8 Update 151

Java version 32-bit out of Date!

Adobe Flash Player 28.0.0.137

Mozilla Firefox (57.0.4)

Google Chrome (63.0.3239.132)

Google Chrome (SetupMetrics...)

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbam.exe

Malwarebytes Anti-Malware mbamtray.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:

````````````````````End of Log``````````````````````

 

 

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Update Your Java (JRE)

 

Old versions of Java have vulnerabilities that malware can use to infect your system.

 

First Verify your Java Version

 

If there are any other version(s) installed then update now.

 

Get the new version (if needed)

 

If your version is out of date install the newest version of the Sun Java Runtime Environment.

 

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

 

Be sure to close ALL open web browsers before starting the installation.

 

Remove any old versions

 

1. Download JavaRa and unzip the file to your Desktop.

2. Open JavaRA.exe and choose Remove Older Versions

3. Once complete exit JavaRA.

 

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.

****************************************************

ESET Online Scanner

Note : If you use Internet Explorer to get the ESET Online Scanner, you won't have to download, nor install the tool, as everything will be ran in a contextual (pop-up) window of Internet Explorer. However, for every other browsers, you will have to download and install ESET Online Scanner. In this set of instruction, I'll use Google Chrome to download it and run it (since a lot of people will do it), however, except for the download and installation procedure, the same instructions applies if you use Internet Explorer. Please note that two or three prompts will appear if you use Internet Explorer asking you to reload the page, authorize the application, execute it, etc. Accept all of them in order to run ESET Online Scanner.

 

Download and execute ESET OnlineScan (on this window, click on ESET Smart Installer to trigger the download). People accessing this URL via Internet Explorer will start the integration process of ESET Online Scanner in their browser;

Once the installation is done (it requires Admin Rights), check the following settings (two of them are under Advanced Settings, click on it to display them) :

 

Enable detection of potentially unwanted applications;

Scan archives;

Scan for potentially unsafe applications;

Optional : If you want to scan more drives, click on Change... and select the drives you want to include in the scan;

 

http://i424.photobucket.com/albums/pp322/digistar/Lilp6C2_1.png

 

After you're done checking these options, click on Start and ESET Online Scanner will download it's virus signature database before starting the scan;

 

http://i424.photobucket.com/albums/pp322/digistar/PbI6QoP_1.png

Once done, the scan will start automatically. Detections will appear at the bottom of the window. ESET Online Scanner can have an extremely long scan time that can last between 2 or 3 hours. So if you start the scan, do not interrupt it, let it complete until the end;

 

http://i424.photobucket.com/albums/pp322/digistar/iYk249p_1.png

After the scan is finished, a summary window will appear to give you the information about the scan. Then you'll have to the option to see what threads were found and to manage the threats that were quarantined;

 

http://i424.photobucket.com/albums/pp322/digistar/SQWS56I.png

 

Click on List of found threats, it'll display every threat identified during that scan, their type and what action was taken against them. Click on Copy to clipboard to copy these results on our clipboard and post them in your next reply;

 

http://i424.photobucket.com/albums/pp322/digistar/OkgGDKc_1.png

 

Once you're done, click on the Back button;

Check both checkboxes at the bottom: Uninstall application on close and Delete quarantined files before clicking on the Finish button;

 

 

 

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Okay, this process discovered two threats, but I thought the problem with Poweliks was that is wasn't in files, but was imbedded in you start-up process and my memory

 

C:\Users\Jensen\Downloads\asc-setup.exe a variant of Win32/Toolbar.Widgi.N potentially unwanted application cleaned by deleting

C:\Users\Jensen\Downloads\IObit-Malware-Fighter-Setup.exe Win32/MyPCBackup.C potentially unwanted application cleaned by deleting

 

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My Advanced System Care is working it's tail off chasing this deep infection and I am hoping that somewhere in the Iobit suite of protection software you can help me get rid of this.

Most of the infections were caused by ASC and I've contacted Cicely about this problem and I expect to hear more from her. How's your computer working now?

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It seems better, I haven't gotten any more warnings about it, it still seem to be hanging up for long spells, but that could be age. Honestly, yes, better. Oh, but it seems that my Advanced System Care is gone, do I need to leave it that way for now?

 

Yes, as I mentioned the scans removed the ASC programs. I've contacted Cicely and as soon as I hear from her it will get back to you.

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Hi ?Superdave,

 

I did not get any information about the issues happened here. Have you sent and I missed? Well, it is guaranteed that our Advanced SystemCare 11 is 100% safe and clean. All members here should know this.

 

@All,

Currently, our program files are detected as PUP (potentially unwanted programs) by Malwarebytes. However, PUP is a very controversial topic since it also makes legit programs as PUP. Please read the articles below including Enigma Software's legal letter for its complaint against Malwarebytes and you'll understand our situation.

http://www.thewindowsclub.com/malwarebytes-potentially-unwanted-program

https://www.enigmasoftware.com/legal/enigma-software-vs-malwarebytes-complaint.pdf

We contacted MBAM to resolve this issue several months ago but the flag is still there.

 

 

@WmJensen,you can re-install ASC from http://download.cnet.com/Advanced-SystemCare-Free/3000-2086_4-10407614.html

 

Please ignore the detections of ASC by the Adwcleaner.

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