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A probleme, iobit Advanced systemmcare block my pc HOW???


oubid

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Posted

Dears,

 

Iobit Advanced system care

After doing the defrag of register

don't restart the pc and stay blocked at this step(like a photo)

 

And tike a lot time Till I restart it from the button.

What's the matter?

Thanks

Posted
where are you developers?

 

 

Hi oubid,

 

Do you mean your PC fail to restart and you ticked the option Auto-fix and restart your PC after scanning in our program?

 

Thanks,

Posted

Hi oubid and iobit support

I also have this problem

the system can not be restarted

I have to keep the power key

but this problem is not seen in version 10

What should we do ???

Posted

 

 

Hi oubid,

 

Do you mean your PC fail to restart and you ticked the option Auto-fix and restart your PC after scanning in our program?

 

Thanks,

 

Hi Cicely,

the reboot from win work fine, but the problem is in DOS like the photo.

 

Posted
Hi oubid and iobit support

I also have this problem

the system can not be restarted

I have to keep the power key

but this problem is not seen in version 10

What should we do ???

 

Hi fardin,

I work under win 10 and I have this problem.

Posted

Hi all,

 

Do you encounter this issue regularly?

 

Does everything works well after you manually shutdown your PC?

 

Please download the tool from http://testdemo.iobit.com/InfoHelper.exe.Then double click to run this tool on the PC with problem and click "Save report". After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click "OK" button to open that saved folder. Please send the zipped file to us so that we can get the detailed information to look into.

 

Thanks.

 

 

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