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IObit Malware Fighter 5.5.0.4388 new version same error again


Victor2k
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  • 2 weeks later...

Hi Victor2k,

Sorry for my late reply.

To look into the issue, please also tell us the operations you took with our program before you encounter this problem and download the tool from http://testdemo.iobit.com/InfoHelper.exe

Double click to run this tool on the PC with problem and click 'Save report'.

After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.

Send the zipped file to us so that we can get the detailed information to look into.

By the way, you can try thr latest IMF v6 beta 1 from http://update.iobit.com/dl/IObit-Mal...Setup-beta.exe to see whether the issue repeats.

Looking forward to hearing from you.

Thank you for your patience.

 

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