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Can't open any game


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Since a while back I haven't been able to open games. When i click "play" or double click the .exe, the game doesn't load and I get the little blue square saying ".exe is trying to access settings.txt". I have tried adding the .exe to the realtime protection whitelist, adding the whole folder, turning off realtime protection, but nothing has worked. At this rate I feel like I should just uninstall.

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Since a while back I haven't been able to open games. When i click "play" or double click the .exe, the game doesn't load and I get the little blue square saying ".exe is trying to access settings.txt". I have tried adding the .exe to the realtime protection whitelist, adding the whole folder, turning off realtime protection, but nothing has worked. At this rate I feel like I should just uninstall.

 

 

Hi Alejandro1,

 

Have you tried to rename the ASCService.exe? (For example:ASCService.bak)

 

Right-click the shortcut of Advanced SystemCare Ultimate and choose Open file location to find ASCService.exe.

 

If this method fails to fix the issue, please take steps below to send us a log file for further analysis.

Download the tool fromhttp://testdemo.iobit.com/InfoHelper.exe

Double click to run this tool on the PC with problem and click 'Save report'.

After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.

 

Send the zipped file to us.

 

 

 

 

 

 

 

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  • 8 months later...

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