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Unistaller deleted LibreOffice upgrade


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Posted

i recently upgraded LibreOffice

 

during the LibreOffice upgrade process, the Iobit Uninstaller popup came up and said that several thousand files were remaining

 

so, after LibreOffice completed the upgrade, i hit the button on the Iobit Uninstaller to get rid of those files that it mentioned

 

but, turns out that it got rid of the upgrade too, or at least when i clicked the LibreOffice desktop icon, that icon said that soffice.exe could not be found

 

so, i restarted the LibreOffice install and selected Repair, and it repaired the upgraded LibreOffice install

 

perhaps LibreOffice was re-using some of the old files? not sure, but wanted to mention what happened

 

hth :)

Posted
i recently upgraded LibreOffice

 

during the LibreOffice upgrade process, the Iobit Uninstaller popup came up and said that several thousand files were remaining

 

so, after LibreOffice completed the upgrade, i hit the button on the Iobit Uninstaller to get rid of those files that it mentioned

 

but, turns out that it got rid of the upgrade too, or at least when i clicked the LibreOffice desktop icon, that icon said that soffice.exe could not be found

 

so, i restarted the LibreOffice install and selected Repair, and it repaired the upgraded LibreOffice install

 

perhaps LibreOffice was re-using some of the old files? not sure, but wanted to mention what happened

 

hth :)

 

 

Hi,

 

Please follow the steps below to help us look into the issue you have encountered:

 

1. Download the tool from http://testdemo.iobit.com/GetIObitConfigurationFile.exe

2. Double click GetIObitConfigurationFile.exe to run it, click the button 'Save report to Desktop'

3. Wait for a while until you see a file IU__logs_xxxxxxxx.log generated on your desktop.(xxxxxxxx should be the actual date when this file is generated.)

4. Send that file iu_logs_xxxxxxxx.log to us.

 

 

Thanks,

 

 

 

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