Startup Items Bug

[skydiverjeff]

Program tells me at EVERY startup that I have 4 items that can be optimized for faster startup. I run the program and it tells me everything is fine. I created the file and sent it in over a month ago asking for assistance. Only have heard crickets since.

[skydiverjeff]

I had been trying to report this on your website for over 2 months. I go thru all the steps, answer all the questions, save the file, attach the file and try and send and it just goes to a blank page. Then I get an email thanking me for updating my profile.

[Cicely]

Hello,

 

This is Cicely from IObit.

 

Could you please give us more details about the problem you encountered? If you failed to report on the website, you can send the email to support7@iobit.com so that we can follow the case directly.

 

Waiting for your reply.

[skydiverjeff]

Re-submitted original email and debug file to email you listed. Original was sent ( as per replied in forum advice to another from admin ) to tickets@iobit.com .Tried AGAIN to report on website with same non results today. Goes to blank white screen and nothing happens. Thanks.

[Cicely]

Hello,

 

Could you please send us a PM with your email address so that we can check it?

 

Waiting for your PM. :)