Preventing MS Office view docs from deletion

[iosman123]

Win 7/64. I ran Deep Scan twice today and both times it deleted my recently visited Office docs (e.g., Word), even after unchecking History Lists under Registry Fix-General and Office 2010 under Privacy Sweep. Had to do run two system restores and even then it picked those up the third time on auto operation before I had a chance to realize what was happening (I thought I had exited the app). Maddening. Nothing obvious in the Help files online. What's the way to prevent this from happening other than getting this app off my computer forever? Thanks.

[Scannan]

When you say...Deep Scan...are you referring to the Deep Clean option in Registry Clean.

[iosman123]

Win 7/64. I ran Deep Scan twice today and both times it deleted my recently visited Office docs (e.g., Word), even after unchecking History Lists under Registry Fix-General and Office 2010 under Privacy Sweep. Had to do run two system restores and even then it picked those up the third time on auto operation before I had a chance to realize what was happening (I thought I had exited the app). Maddening. Nothing obvious in the Help files online. What's the way to prevent this from happening other than getting this app off my computer forever? Thanks.

 

thanks my issue has been fixed..

[RuskinF]

I've had the same problem as well. I use Office 365 to make and edit my documents and excel sheets provided by the Microsoft 365 Business subscription that I have.

The problem is when I store the docs and excel sheets in the physical drive of the computer, it gets deleted after the scan.

But if I store the files in Onedrive, they remain as it is even after the scan.

 

Have I configured the settings of ASC in the wrong way or is it happening by the mistake in the software?