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Registry Defrag not working in ASC Pro v13


alpo52
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Hi there,

 

This is Cicely from IObit.

 

Here is a demo our enigeer worked for you.

http://tickets.iobit.com/index.php?r=site/download&fileName=attachment%2FBQNG5dfc807b6faf7.exe&displayName=RegistryDefrag.exe

 

1. Please download it from the above link .

2. Copy and paste RegistryDefrag file to replace the original one in ASC installation folder.

3. Run RegistryDefrag directly from ASC installation folder to check how it works. Please DO NOT run RegistryDefrag from ASC Toolbox.

4. Send us the file RegistryDefrag.log which is supposed to be in ASC installation folder.

 

Waiting for your reply.

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  • 1 year later...

I have the same problem, I tried your method, even by additionally renaming the file to completely replace the fileSuc11_RegistryCleaner.exe
I also tried to disable the antivirus, thinking it was blocking the defrag, but to no avail.
 

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Hi abx,

I am sorry to hear that you encountered this issue. The demo in this post is still for the old version of ASC 13.

If you still use the old version, please download and install the latest version ASC 14.4 from https://www.majorgeeks.com/files/details/advanced_systemcare.html to check again.

If the issue persists, please provide us some screenshots of the issue and follow the steps below to send us the debug file for further checking.

Download the tool from http://testdemo.iobit.com/InfoHelper.exe. Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file to us.

Thank you.

 

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