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question about logging


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Hello,

some programs have label, which designates, that program was logged. But some programs don't have it. I think it worked even, while program was not running, not sure. I also found iobit service, which is set to automatic, but not running. Than i don't know how program logs it, but some programs had that label. But still some programs weren't logged. Shouldn't this service be running, or program for it to work ?

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Hello,

some programs have label, which designates, that program was logged. But some programs don't have it. I think it worked even, while program was not running, not sure. I also found iobit service, which is set to automatic, but not running. Than i don't know how program logs it, but some programs had that label. But still some programs weren't logged. Shouldn't this service be running, or program for it to work ?

 

Hi,

 

Programs marked as LOGGED are those whose installations were logged by Install Monitor.

 

Install Monitor detects and logs changes made to your system during a program installation, which ensures all changes can be fully restored when the program is no longer needed.

 

For Pro users, new program installation will be detected and logged automatically.

 

Thanks,

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But does service have to be running, or program so logging work ? Please can you answer this question specifically ? I noticed some programs were not logged and some were.

 

Hi,

 

Please provide us with programs that were not logged.

 

Then follow the steps below to send us a log file.

 

1. Download the tool from http://testdemo.iobit.com/GetIObitConfigurationFile.exe

2. Double click GetIObitConfigurationFile.exe to run it, click the button 'Save report to Desktop'

3. Wait for a while until you see a file IU_logs_YYYYMMDD.log generated on your desktop.

4. Send that file iu_logs_YYYYMMDD.log to us.

 

Thanks,

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