shahram Posted September 9, 2020 Share Posted September 9, 2020 Respectfully, I have faced a problem in connection with the Smart Defrag in this sense that in website it shows the version, including its set up, 6.6.0.68, but ,after installing it show the version of the 6.6.0.66!!! please how the problem must be fixed, which it happens repeatedly? Quote Link to comment Share on other sites More sharing options...
shahram Posted September 10, 2020 Author Share Posted September 10, 2020 Respectfully, this is the second post but nobody has tried to fix the above problem, I have faced a problem in connection with the Smart Defrag in this sense that in website it shows the version, including its set up, 6.6.0.68, but ,after installing it show the version of the 6.6.0.66!!! please how the problem must be fixed, which it happens repeatedly? I do not understand why the Iobit let refer people to such website (MajorGeeks.Com) in order to update its software?! Quote Link to comment Share on other sites More sharing options...
Scannan Posted September 10, 2020 Share Posted September 10, 2020 Unfortunately, the only people who can resolve your problem are Iobit, and at the moment Iobit support on the forum is not very good. Additionally, it is now the weekend so it is unlikely you will get any response until Monday. In fact the latest version posted in News & Offers in the forum is ver 6.5.5.109 so that is another issue. My suggestion is that you send a PM (Private Message) to Cicely, who is the Iobit liaison for the forum. You should outline your problem and also provide a link to this Topic. Quote Link to comment Share on other sites More sharing options...
Cicely Posted September 11, 2020 Share Posted September 11, 2020 Hi there, The last number is decided by the platform where it is released. It doesn't mean a new version. Both of them are 6.6.0. They are different because of the download platform. Quote Link to comment Share on other sites More sharing options...
Scannan Posted September 11, 2020 Share Posted September 11, 2020 Hi there, The last number is decided by the platform where it is released. It doesn't mean a new version. Both of them are 6.6.0. They are different because of the download platform. This is the most ridiculous thing I have ever seen. We have...three different sets of information for the same program.... 1) In News & Offers here in the forum we have ver 6.5.5.109 2) On Majorgeeks site we have 6.6.0.68 3) Once installed it shows 6.6.0.66 How are users expected to have confidence in the product. There is a serious lack of co-ordination between the various parties leading to this confusion. Quote Link to comment Share on other sites More sharing options...
shahram Posted September 12, 2020 Author Share Posted September 12, 2020 Respectfully, I would like to download a new version of my software and not to repeat a version of the same software with various number and sources names, the user must have the option to know over the new version, this not logic I download a software and after installing I discover that it is the same version! mustn't the user discover which is the new version and which is the old version? thanking you. Quote Link to comment Share on other sites More sharing options...
shahram Posted September 12, 2020 Author Share Posted September 12, 2020 this is its screenshot Quote Link to comment Share on other sites More sharing options...
shahram Posted September 12, 2020 Author Share Posted September 12, 2020 the website does not allow me to post the screenshot! Quote Link to comment Share on other sites More sharing options...
shahram Posted September 13, 2020 Author Share Posted September 13, 2020 the website and the setup.exe shows new version, but, after installing you see that it shows the same old version!! a few month ago I saw the same in connection with the Driver Booster too. Quote Link to comment Share on other sites More sharing options...
jengr2020 Posted October 26, 2020 Share Posted October 26, 2020 Sorry to bother how do I start a new post in smart defrag forum? Quote Link to comment Share on other sites More sharing options...
Scannan Posted October 26, 2020 Share Posted October 26, 2020 Sorry to bother how do I start a new post in smart defrag forum? https://forums.iobit.com/forum/general-forums/forum-usage-guidelines-read-this-first Quote Link to comment Share on other sites More sharing options...
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