Moving Software Licenses to New Laptop

[KadKat]

Hi all,

This is my first visit to the Forums. I hope I've made it to the right one. I am in the process of moving my IObit software licenses to a new laptop and have an issue with two of the programs. I renewed all of my licenses on February 6, 2021 and have all of the emails with license codes. Everything was transferring over with no issues and when I started to transfer Smart Defrag Pro and IObit Uninstaller Pro, both sent emails that their licenses had expired and that I would need to purchase new licenses. Like I said, I justs renewed those licenses February 6, 2021 and I do have the receipt with license codes for both programs from that date. I can find no contact information so I am not sure who I need to speak with to resolve this issue. Any Ideas?

[Scannan]

Have a look here...........https://www.iobit.com/en/transferproduct.php

If that does not work, send a Private Message (PM) to Cicely, the Iobit Team member on the Forum.

Reference this Topic in your message.

[KadKat]

Thank you Scannan for your prompt response. I tried the link you sent and it worked. I was able to transfer my software licenses with no other problems.

Thank you again for your help!

KadKat

[Scannan]

My pleasure. Glad to assist.