bfeller Posted April 7 Share Posted April 7 After the end of the PRIVACY SWEEP and the transition to JUNK FILE CLEEN there is a suspension for about 30 seconds. Quote Link to comment Share on other sites More sharing options...
Cicely Posted April 8 Share Posted April 8 Hi bfeller I am sorry to hear that. Does it suspend 30 seconds every time? If yes, please use your phone or camera to make a video about the issue and send the video to us for further checking? And please follow the steps below to send us the debug file. Download the tool from http://testdemo.iobit.com/InfoHelper.exe. Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file to us. Thank you. Quote Link to comment Share on other sites More sharing options...
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