bfeller 10 Posted April 7 Share Posted April 7 After the end of the PRIVACY SWEEP and the transition to JUNK FILE CLEEN there is a suspension for about 30 seconds. Quote Link to post Share on other sites
Cicely 273 Posted April 8 Share Posted April 8 Hi bfeller I am sorry to hear that. Does it suspend 30 seconds every time? If yes, please use your phone or camera to make a video about the issue and send the video to us for further checking? And please follow the steps below to send us the debug file. Download the tool from http://testdemo.iobit.com/InfoHelper.exe. Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file to us. Thank you. Quote Link to post Share on other sites
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