Start Menu Pro renewed license spamming upgrade ad

[Wisty]

I have just renewed my license for the 'upgraded' newer version of Start Menu Pro (Start Menu 8 PRO V6 (1 year subscription / 3 PCs) but everytime I restart my pc I get the pop up ad pushing me to upgrade the product again. How can I stop this ad please!

[Cicely]

Hello Wisty,

You need to activate the Pro version with the piad license code yo ugot. Please refer to 

http://www.iobit.com/en/hotquestions-sm8.php

Thanks for choosing IObit to care your computer.

[Wisty]

9 hours ago, Cicely said:

Hello Wisty,

You need to activate the Pro version with the piad license code yo ugot. Please refer to 

http://www.iobit.com/en/hotquestions-sm8.php

Thanks for choosing IObit to care your computer.

I did update and activate the new license, it still spams the ad anyway.

[Cicely]

Hello Wisty,

What do you mean by ‘it still spams the ad anyway.“？ Please send us the related screenshots with more details so that I can know it better.

Looking forward to hearing from you.

[Wisty]

Here is the pop up I get every time I restart my pc. The second pic is the webpage that opens when I click 'finish' on the pop up.

The updated program is registered and using the current license so this ad should not be popping up all the time now.

[Cicely]

Hello,

Thanks for your continual reply.

Please update to the latest Start Menu 8.6 from https://cdn.iobit.com/dl/sm8-setup.exe directly and then you will not get the popup.

 

[Wisty]

I give up. I already have the most up to date version 5.2.0.0 file version 5.2.0.9. this is the same as your link above but I downloaded and installed it again anyway. I have no doubt the ad will continue with every reboot. A years license just paid for for 3 pcs, wont be buying it again and  may have to just uninstall to stop the ad spam, clearly you guys haven't got a clue how to stop it.

[Cicely]

Hi Wisty,

Sorry to hear that.

The reason that you got the update notification is because that there is a new version. Please just download and install Start Menu 8.6 from https://cdn.iobit.com/dl/sm8-setup.exe directly and then you will not get the notification.