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Driver Booser Will Not Connect To Servers


tylersutton
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I recently updated to Driver Booster 9.0.1 after installing Windows 11, every time I try to do a scan it says " Scan failed! Failed to connect to Driver Booster scan server. Please click OK to detect and fix the network failure." I click "OK" and it starts to detect the network failure but comes up with the results "Horray! Network access is available. No need to fix it" I have allowed the program through my firewall and still does the same issue every time, any help on this topic? (Note I also have the Pro version of the program)

Edited by tylersutton
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Dear IObit user,

Kindly please follow the following steps to help us locate the problem and look into it:

1. Specify this problem with more details, or send us screenshots of error messages and related information.Or just take a video of what happens.

2. Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

We will analyze the file and try our best to find a solution for you.

Your understanding is highly appreciated. The more information you provide, the easier we can analyze the cause of the problem.

Looking forward to hearing from you and we can figure out the solution soon.

 

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8 hours ago, Cicely said:

Dear IObit user,

Kindly please follow the following steps to help us locate the problem and look into it:

1. Specify this problem with more details, or send us screenshots of error messages and related information.Or just take a video of what happens.

2. Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

We will analyze the file and try our best to find a solution for you.

Your understanding is highly appreciated. The more information you provide, the easier we can analyze the cause of the problem.

Looking forward to hearing from you and we can figure out the solution soon.

 

I downloaded the tool and have the zip file, do I send it to an email address or upload the file here in the topic? I also attached a video of the issue on this post,  Thanks

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  • 2 months later...

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