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Advanced System care 15 pro


bryanbow

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I am having an issue running a full scan for Advanced System care. When it comes to running the SPYWARE REMOVAL SCAN it simply freezes and repeatedly crashes requiring me to clse the program as it has stopped responding. 

 

is there a fix to this fault?

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Hi

Sorry for that. Please follow the steps below to send us the debug file for further checking.

Download the tool from http://testdemo.iobit.com/InfoHelper.exe 

Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder.

Please send the zipped debug file to feedback@iobit.com.

Thank you.

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