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Create Process Failed; Code 5

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Today, I couldn't find Iobits Smartdefrag. I did a search to find it, but none of them would work when I double-clicked. I thought, well, an easy solution would be to download another copy of the defrag program. I couldn't finish the install, after repeated attempts. I would get an error message like this:


Unable to Execute File



Create Process Failed; Code 5

Access is denied


I tried getting rid of every trace of Iobits Smart Defrag, but I would still get the error message.


Any thoughts?

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