Jump to content
IObit Forum
Top Free Driver Updater Tools Best 25 PC Optimization Software Best 22 Antimalware Best 22 Uninstaller Software IObit Coupons & Discount Offers PC Optimizer Mac Boost Advice IObit Advanced SystemCare Pro Review IObit Coupons A Good Utility Program From IObit IObit Driver Booster Pro Review IObit Promo Codes IObit Coupon Codes IObit Coupons and Deals FAQs IObit Software Coupons & Promo Code

unable to download antiransomeware and bitdefender motor


Recommended Posts

Hello, i'm a happy user of your antivirus but i'm unable to dowload the pro features even my licence is still functioning. Even when it redirects me through my browser, it says that update.iobit.com/dl/imf9/bd/bdfull-220110. exe can't be reached. Can someone fix that? 

Thank you. Oh and by the way the Christmas offering was awesome :).

Link to comment
Share on other sites

Hi s.pichereau,

Welcome to our forum

To solve this case, please download the latest IObit Malware Fighter 9.1  from  https://cdn.iobit.com/dl/iobit_malware_fighter_setup.exe reinstall and see whether the issue continues.

If the issue repeats, please download the tool from http://testdemo.iobit.com/InfoHelper.exe

Double click to run this tool on the PC with problem and click 'Save report'. 

After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is save d. Click 'OK' button to open that saved folder.  

Send the zipped file to us so that we can get the detailed information to look into

Looking forward to hearing from you.

Thank you for your patience.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...