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Posted

My new laptop: Lenovo Thinkbook 15 G2 ITL Type 20VE

Driver Booster installs the touchpad incorrectly and becomes inoperable.

I2C HID device: Old driver:21.06.2006 Driver Booster new driver: 20.07.2015 (Lenovo Keyboard Device)

A yellow exclamation mark appears next to it when you download it.

If I delete it with the driver, it works again.

 

 

Posted

I went to the Intel website and ran the auto detect tool. It found and installed 3 updates.

Intel Wifi 6 AX201 160 MHZ

Intel Wireless Blutooth

Intel Iris Xe Graphics.

 

I would expect Driver Booster to offer these. At least in an optional way.

Posted

Hi there,

Since the environment of each PC is different, we need the tool to get the information about your system and the operation of our program. Without the required information, we can do little to analyze the issue or further help you. Your understanding is highly appreciated and it would be much better if you can follow the steps in the previous email to get the information.
Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

We will analyze the file and try our best to find a solution for you.

  • 2 months later...
Posted

I'm facing the same issue...

My new laptop: Lenovo Thinkbook 15 G2 ITL Type 20VE

Driver Booster installs the touchpad incorrectly and becomes inoperable.

A yellow exclamation mark appears next to it when you download it.

  • 2 weeks later...
Posted

Hi there,

Since the environment of each PC is different, we need the tool to get the information about your system and the operation of our program. Without the required information, we can do little to analyze the issue or further help you. Your understanding is highly appreciated and it would be much better if you can follow the steps in the previous email to get the information.
Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

We will analyze the file and try our best to find a solution for you.

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