Getting billed for something I don't have.

[Computer dude]

It's a sad company that bills you for a product you don't have. The really bad part is you can't get in touch with them without a number of something that you don't have. Worst business practices I've ever seen.

[Scannan]

Yes it is sad.

It is also sad that you did not bother to search the forum, as you would have seen that your issue and similar issues

have been dealt with here many times, and the solution(s) provided.