Jump to content
IObit Forum
Top Free Driver Updater Tools Best 25 PC Optimization Software Best 22 Antimalware Best 22 Uninstaller Software IObit Coupons & Discount Offers PC Optimizer Mac Boost Advice IObit Advanced SystemCare Pro Review IObit Coupons A Good Utility Program From IObit IObit Driver Booster Pro Review IObit Promo Codes IObit Coupon Codes IObit Coupons and Deals FAQs IObit Software Coupons & Promo Code

Database update hangs at 50%


Roger Blair
 Share

Recommended Posts

I'm using IObit Malware Fighter (free version) on a Dell Inspiron laptop running Windows 11. I've used Malware Fighter for a long time, but now I'm having a problem: the Database Update hangs at 50% and won't go any further. I have to uninstall Malware Fighter, reboot and reinstall Malware Fighter to get it to proceed any further. How do I fix this this so I don't have to get into an "uninstall--reboot--reinstall" cycle every time I want to run Malware Fighter?

Thank you.

Link to comment
Share on other sites

Hi Roger Blair,

Sorry for my late reply.

Can you update the database now?

If not, please send us the related screenshot to show where it locks.

Please also tell us the operations you took with our program before you encounter this problem and download the tool from http://testdemo.iobit.com/InfoHelper.exe

Double click to run this tool on the PC with the problem and click 'Save report'. 
After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved d. Click the 'OK' button to open that saved folder.      Send the zipped file to us so that we can get the detailed information to look into

Looking forward to hearing from you.

Thank you for your patience.

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...