Advanced System Care 16 - Browser Loads Page Incorrectly First Time

[NT1]

Hello,

 some time ago, perhaps 1 yr, the Chrome browser on my Win 8.1 computer started loading pages incorrectly (not every time) displaying text instead of properly formatted text & graphics. Pressing F5 (reload ignoring cache contents) would result in a correct display every time.

 I searched for an answer and tried removing extensions however nothing worked.

 I have just upgraded to Win 10 de-installing Advanced System Care in the process. I installed the Brave browser and the incorrect page loading disappeared.

 I then re-installed Advanced System Care 16 and immediately the effect returned.

 Is there an option in Advanced System Care 16 that can cause this and that can be switched off ?

 Thank you.

 

Edited February 3, 2023 by NT1
Need Clearer Topic

[NT1]

I have just reset the Win 10 installation and in the process removed the Brave browser and the IObit Advanced System Care 16 Pro programs, then reinstalled. Again the exact same affect, occasional incorrect page loading before F5 is pressed only after installing IObit Advanced System Care 16 Pro.

Edited February 5, 2023 by NT1

[Cicely]

11 hours ago, NT1 said:

I have just reset the Win 10 installation and in the process removed the Brave browser and the IObit Advanced System Care 16 Pro programs, then reinstalled. Again the exact same affect, occasional incorrect page loading before F5 is pressed only after installing IObit Advanced System Care 16 Pro.

Hi

Sorry for the issue you encountered.

When the issue appears again, please take take some screenshots of the issue and send them to us. Guide for taking screenshots: http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm 

And please download the tool from https://cdn.iobit.com/dl/tools/InfoHelper.exe. Then double-click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder.

Please send the zipped file to us via the email feedback@iobit.com for further checking.

Thank you.