IS360 Tray.exe Bug Report‏

[Arthur]

Hello,

It does not run and I get an error notification. It worked fine for awhile, maybe a system cleaning tool changed something. This happens when I log on to the Limited Account, I do not get this problem when I log onto the Administrator Account. Can you tell me how to uninstall it correctly? It is not in my programs list to uninstall properly.

Good bye

[solbjerg]

Hi Arthur

You MUST run the program in Administrator mode.

Have you tried to Uninstall it correctly or have you just deleted some of it?

Then you have to install it again, close all running functions from the program and then uninstall it in the correct way.

Try reading

Online Help for IObit Software

Cheers

solbjerg

 

Hello,

It does not run and I get an error notification. It worked fine for awhile, maybe a system cleaning tool changed something. This happens when I log on to the Limited Account, I do not get this problem when I log onto the Administrator Account. Can you tell me how to uninstall it correctly? It is not in my programs list to uninstall properly.

Good bye

[konikula]

the same

 

I have the same problem, but I also noticed, that if I removed automatic startup option in settings (while I had temporarily set limited user to have admin level) under limited account, it removed automatic startup for all users, either for admin.:neutral: There may be some option to make custom installations over users, and I hope stable release will start fine under limited account.:shock:

Best regards

[drone]

Problem with Limited User Account

 

I had the same problem when starting program in Limited User Account.

I already posted my error log in main bug thread because I think that's a very strong limitation.

In my opinion, all functions requiring admin privileges must run as a service, while the user interface could run in a limited account.

[solbjerg]

Hi drone

The reason for using a limited user account is to make it a little bit harder for malware to access your computer, - but it is no guarantee.

This in turn means that a user account doesn't have access to all files on the computer and this makes it a bit hard for ASC or SmartDefrag to do their job. Therefore I concur with the decision to run the programs from an administrator account.

Cheers

solbjerg

 

 

I had the same problem when starting program in Limited User Account.

I already posted my error log in main bug thread because I think that's a very strong limitation.

In my opinion, all functions requiring admin privileges must run as a service, while the user interface could run in a limited account.