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Posted

I don't mind that when I ran ASC, it cleared out all the cached documents in Microsoft Office and my browsers. But it appears it has also done something to cause these caches to continuously clear. That is totally unacceptable. I have not been able to figure out what you did to my computer to cause this as the manual settings are all good. There is no reason I can see for Office cache, for eample to clear every day. Kindly explain what you did so I can fix it.

Posted

Did you read the User Manual?

Did you check Junk Files Clean settings?

Did you check Privacy Sweep settings?

Did you check Auto Care/Auto Clean Settings?

Have you selected Manual Mode or AI Mode in scan?

Posted

No, I did not check any of those. I have had this before (but let it expire for a couple years) and have never had to worry about the user manual or any of the settings you list. It just ran fine "right out of the box." The whole purpose was to simplify for those of us who don't have the time to learn all the details of this. Oh well, guess that's no longer true.

I used the protection to undo everything I've done and turned off the settings for just about everything for now until I have the time to figure out all the details. So much for saving time.

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