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Cancelling - Due to incessant advertising


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I'm a paying subscriber, and have been for many years. I am now cancelling because I will not have ad-ware on my PC. I pay for software so I don't get ads. Why does this company think it's okay to have popup ads multiple times a day to their paying customers?

Bye!
 

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Hi harliquin,

Sorry to hear that.

What is the popup that you mentioned? Please send me the related screenshot so that I can report it to my team and make improvements.

Looking forward to hearing from you. 

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  • 4 weeks later...

I get very annoyed when I see all of these popups as well.  Anytime you have a revision update for us, you ALWAYS try to upsell me into an upgrade or a purchase of something else!  Leave me ALONE, will you???  You guys are the popup kings of the universe!  Please fix this situation, as I am sure many of your subscribers have gone to a different platform because of this annoyance.  What do you say?  We are paying you for the software, so quit trying to upsell me.  Is it possible for me to get these popups blocked?

Dennis Higginbotham

(Phone number removed by Moderator)

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