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Wery bad experience with product activation and auto-renewal proccess


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Despite the fact that Advanced System Care and Smart Defragmenter are good products that do their job properly, my only reason for coming to the forum is to warn new users that their payments will be automatically processed at the end of the first year at a significantly higher price than the one they paid for the first time.

The whole process of deactivating automatic billing is "buried" far from the IOBIT website itself with their very good intention to make it as difficult as possible - and there are no clear instructions on how to do it. The user has to "dig" deep to get to them.

This is the worst example of abuse of users and cheating of money.
Fortunately for me, I solved the problem easily because I bought through PayPal, so I have excellent control over possible charges without my knowledge, and I can turn off everything I want there.

One more thing... I want to reach out to the manufacturer of this software. If in the coming period you do not make your billing service transparent, make it possible for users to have their own account on your site where they can have a clear insight into how future billing will be done, whether it will be charged and the possibility to simply turn it off - I will never use your software again and I will do my best to let as many Youtube and web reviewers to know how you are doing.

 

You deserve the worst reviews

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