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Posted

Hi, I'm trying to cancel auto renewal on my IObit Uninstaller subscription but cannot login to the customer account to get to the options (When I click login, screen just flickers and resets the Verification Code).

Any ideas?

Thanks

Posted

Ok, I've figured out how to disable auto renew, you have to do it through 2Checkout website (link given in Subscription renewal email), also deleted my credit card details, as I recently had money taken from my bank account from an app that I had disabled the auto renew feature and it had been turned back on again.

 

In future I won't be subscribing to apps that have an auto renew option that is enabled on by default.

 

Bye bye 🙂

  • 2 weeks later...
Posted

Hi malleybu,

Sorry for my late reply. 

We confirm the auto-renew option has been disabled now. And your license code will not be renewed automatically in the future.

If you need further assistance, please feel free to contact us.

Thanks for choosing IObit to care your PC.

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