Scans slow when interface open

[alex30]

Hi,

 

I am using ASC version 3.3.4. and have a problem with the scanning. When the user interface is open the scan and also the cleanup just crawls along and it takes ages to get anywhere. However if I minimise ASC to the notification ares things just bat along but I obviously can't see the progress .

I have tried running it with my anti virus,enamelware and firewall all disabled but it made no difference.

Is there anything that I can do ?

 

Regards Alex.

[enoskype]

alex30, can you check the CPU usage of processes when the GUI of ASC is on and when ASC is in system try and supply some info about them?

 

Cheers.

[alex30]

Hi enoskype,

The CPU usage with the interface open was a steady 100%.

With ASC minimised to the system tray it varied between 55 and 100 % although it was mainly at 100 % or close.

One interesting thing was the CPU was at 60% when I was on the desk top with nothing running. The System Idle process accounted for all of that. When I went to Google, my home page, CPU dropped to 10%.

Is this normal ?

 

Regards Alex

[enoskype]

alex30, do you look to the CPU usage from the CPU column?

 

It is better to open the processes tab in Task Manager and clicking twice on CPU will sort the processes according to max CPU usage. (show processes from all users checkbox should be checked.)

 

Cheers.

[alex30]

Hi enoskype,

When I do it that way CPU for AWC.exe is 70-80% with the interface open and slightly higher at 75-85% with it minimised.

I find that a little odd.

 

Alex

[enoskype]

What other process(es) is(are) using how much CPU at those conditions?

[alex30]

Hi,

 

The CPU usage is ; Explorer.exe 5

taskmgr.exe 6

RegCure.exe 16

AWC.exe 76

 

There are 28 other processes all showing 0.

 

Regards Alex

[enoskype]

Hi Alex,

 

Are the result for when ASC GUI is on the desktop or in systemtray?

 

Cheers.

[alex30]

Those particular results were Desktop.

While we are on I have run Disk check a couple of times but when it gets to the end it just disappears without giving any kind of report. Is this as it should be or is there somewhere I can find a report.?

 

Alex

[enoskype]

Hi,

 

CPU usage is normal when scanning.

 

 

For disk check, that's how it is, to see the results please follow the procedure below.

 

start=>Run=>type cmd=>enter=> command prompt window=>type chkdsk=> enter

Wait until it ends and gives a report on the black screen.

 

If it finds errors that it can't fix when the windows is running, then follow the same instructions, but this time typing chkdsk /F and enter Y to the question and close the window, and Restart Windows.

 

Wait it to finish the checking disk at boot.

 

Cheers.