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Hello Hijack Scan Results Please help


mmarx7

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Logfile of IObit HijackScan v0.2.2.0

Scan saved at 15:22:33, on 2009-9-25

 

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Program Files\AVG\AVG8\avgrsx.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\WLTRYSVC.EXE

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\bcmwltry.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Windows\System32\WLTRAY.EXE

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\IObit\IObit Security 360\IS360tray.exe

C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe

C:\Program Files\AIM6\aim6.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\aestsrv.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\IObit\IObit Security 360\IS360srv.exe

C:\Program Files\Google\Update\GoogleUpdate.exe

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe

C:\Windows\system32\STacSV.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\IObit\IObit Security 360\IObit Security 360.exe

C:\Program Files\IObit\IObit Security 360\A_HijackScan.exe

C:\Windows\system32\taskeng.exe

 

O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll

O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll

O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Apoint] C:\Program Files\DellTPad\Apoint.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [iObit Security 360] C:\Program Files\IObit\IObit Security 360\IS360tray.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [QuickCare] C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe /P QuickCare

O9 - Extra button: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

O9 - Extra button: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} -

O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} -

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000}SwCtl.SwCtl.11 - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134}MySpace.Uploader.4.1 - http://lads.myspace.com/upload/MySpaceUploader1006.cab

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Bonjour Service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DCOM Server Process Launcher (DcomLaunch) - Unknown -

O23 - Service: Diagnostic Policy Service (DPS) - Unknown -

O23 - Service: getPlus® Helper (getPlus® Helper) - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

O23 - Service: Group Policy Client (gpsvc) - Unknown -

O23 - Service: Google Update Service (gupdate1c9494d5542f250) (gupdate1c9494d5542f250) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: Windows CardSpace (idsvc) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe

O23 - Service: IS360service (IS360service) - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe

O23 - Service: LVCOMSer (LVCOMSer) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

O23 - Service: Net.Tcp Port Sharing Service (NetTcpPortSharing) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe

O23 - Service: Quality Windows Audio Video Experience (QWAVE) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Remote Procedure Call (RPC) (RpcSs) - Unknown -

O23 - Service: Security Accounts Manager (SamSs) - Unknown -

O23 - Service: Secondary Logon (seclogon) - Unknown - %windir%\system32\svchost.exe

O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe

O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe

O23 - Service: stllssvr (stllssvr) - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: SupportSoft RemoteAssist (SupportSoft RemoteAssist) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

O23 - Service: Distributed Link Tracking Client (TrkWks) - Unknown -

O23 - Service: Windows Modules Installer (TrustedInstaller) - Unknown -

O23 - Service: Viewpoint Manager Service (Viewpoint Manager Service) - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: Diagnostic Service Host (WdiServiceHost) - Unknown -

O23 - Service: Diagnostic System Host (WdiSystemHost) - Unknown -

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown - C:\Windows\System32\WLTRYSVC.EXE %SystemRoot%\System32\bcmwltry.exe

O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown - %ProgramFiles%\Windows Media Player\wmpnetwk.exe

O23 - Service: XAudioService (XAudioService) - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

 

 

 

 

What Do I fix?

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What problems are you having?

 

-

 

Multiple antivirus warning!

 

-AVG

-Avira

 

Microsoft, Kaspersky and Symantec recommend that you do not have more than one antivirus product installed and running on your computer at the same time.

 

The real-time protection of two antivirus programs may conflict with each other and cause the following:

 

* False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.

* Conflicts: Your system may lock up due to both products attempting to access the same file at the same time.

* Performance: More that one antivirus will cause your PC to become slow and it may even crash or blue screen.

* Less protection: Two antivirus trying to scan the same file may interfere with the process and allow a malicious file onto the computer without notice to you.

 

I strongly suggest you uninstall all but one antivirus program.

 

-----

 

You have Viewpoint installed.

 

Viewpoint Media Player/Manager/Toolbar is considered as Foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".

 

More information:

 

 

It is suggested to remove the program now. Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

 

  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player
  • Viewpoint Toolbar
  • Viewpoint Experience Technology

 

Restart the computer.

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