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HELP, i do not have a clue!


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I am a bit confused really, i have just installed windows 7 and ran IObit 360, it found a trojan agent called 'thocr.psp', when i opened the file destinations there was a file similarly named 'thocrapi.dll' i ran iobit and removed it, however they were from a folder to do with a windows installer package. i think they are gone now, however i have just ran another scan... i havnt downloaded anything and it has flagged a .png and a .gif file in the tempary internet folder, but i have not been on a site to get a virus? is this just IObit being sensitive or is my computer infected? i am a complete novice so do not really understand how i actually have a virus or wether it is a false positive


any help would be much appreicated


thanks rob

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Hi burrellbuzzman,


Generally it is a good practice that, the suspected file to be uploaded to VirusTotal and give the link to the report of outcome.


Before deleting a file, it is also a good practice to put it into the Ignore List in IS360.


Please read the online help files IObit Security 360 in IObit Support site .


Also USAGE of IOBIT PRODUCTS thread in Lounge section.



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  • 2 weeks later...

The best advice I can give


I have a p.c problem,anytime i use my p.c,after 5 minutes it turns off just like that and my p.c fan doesn't roll/work.

This are the things i think might have been the problem,i downloaded speed fan,did some temperature shuffling,i downloaded c.cleaner(a registry cleaner,it erased a part of my anti virus and now my anti virus is turned off,but basically what i am concerned about is my fan not turning ,how can i fix this,should i re-install xp,or what ,I'm confused.please my p.c is my life.how can i make my p.c fan work please i need help.

I tried system restore,but the system restore program did not come up,i use xp on hp compaq,my p.c is about 4-5 years old and this is the first time its acting like it want's to crash.


Hi, I would love to help but the best advice I can give you is.....


I guess your PC is a HP Compaq NoteBook (LapTop) and so I suggest you find a support forum for your NoteBook.

Fan problems are quite a common discussion on NoteBook forums so help should be easy to find.


Even if it is a HP Compaq DeskTop it is still best to ask for help at that forum.



Try the HP Support Forum @



If it's a NoteBook you could also try NoteBookReview forum @



Goodluck :smile:


All the best, woz of oz

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