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advanced system care free


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So I am running windows xp and a few weeks ago i was encouraged to download the new version of this product. Since I like and use the old product I thought why not....and that is where i went wrong. Now whenever i try to do a scan when it tries to scan the registry it keeps grunting and spitting up a error message that says windows -no disc and in the box it says exception processing message and then a whole bunch of numbers ...it does this and when i cancel them all out it goes again for a bit then does it again and then goes for a bit when cancelled till finally it stops with this about 5 times before getting through the scan.

I am not great with computers so either you guys have the answer or this will be deleted from my system for good as I am not going through that every scan.

thanks guys in advance

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Welcome to the forum Djrocs88 :smile:


First, are you sure you have updated to the latest version of Advanced SystemCare which is 3.4.1 ?

If not please see This Thread and update. This will hopefully fix the problem.


If you have updated already then it may be best to do a Clean Install.

If you are unsure how to do a Clean Install, go to Usage of IObit Products - Over the top/Clean install


If updating and Clean Install doesn't help and the problem still exists please see This Thread and follow the instructions given by cicely

Note: The instructions were given by cicely before the update so they should not be necessary now but.......


Good luck and please post again to tell us how it went :)


All the best, woz of oz

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