advanced system care free

[djrocs88]

So I am running windows xp and a few weeks ago i was encouraged to download the new version of this product. Since I like and use the old product I thought why not....and that is where i went wrong. Now whenever i try to do a scan when it tries to scan the registry it keeps grunting and spitting up a error message that says windows -no disc and in the box it says exception processing message and then a whole bunch of numbers ...it does this and when i cancel them all out it goes again for a bit then does it again and then goes for a bit when cancelled till finally it stops with this about 5 times before getting through the scan.

I am not great with computers so either you guys have the answer or this will be deleted from my system for good as I am not going through that every scan.

thanks guys in advance

[wozofoz]

Welcome

 

Welcome to the forum Djrocs88 :smile:

 

First, are you sure you have updated to the latest version of Advanced SystemCare which is 3.4.1 ?

If not please see This Thread and update. This will hopefully fix the problem.

 

If you have updated already then it may be best to do a Clean Install.

If you are unsure how to do a Clean Install, go to Usage of IObit Products - Over the top/Clean install

 

If updating and Clean Install doesn't help and the problem still exists please see This Thread and follow the instructions given by cicely

Note: The instructions were given by cicely before the update so they should not be necessary now but.......

 

Good luck and please post again to tell us how it went :)

 

All the best, woz of oz

[djrocs88]

ahhh i see i have only 3.40 so will try this...thanks

[enoskype]

Hi djrocs88,

 

Please give us feedback after your trial.

 

Cheers.

[djrocs88]

life is all good now again...i just downloaded the 3.4.1 and all my problems have gone away thank you very much for the help and support in here guys

[wozofoz]

Good news

 

Thanks for the good news, I love a happy ending :smile:

 

All the best, woz of oz