Windows - No Disk Exception processing message C0000013 PArameter

[THumphrey]

Lately, when using the Registry Fix feature in Advanced System Care Free, about halfway through the process a box appears titled:

 

Windows No Disk

 

with the message:

 

Exception processing message C0000013 PArameters 75b6bf9c 475b6bf9c 75b6bf9c.

 

and the process stops

 

There are three options offered Cancel Try Again and Continue.

 

Clicking on continue allows the process to complete.

 

Could you explain what this error is, and is there away to remove it?

[enoskype]

Hi THumphrey,

 

Most probably, you are using ASC 3.4. Please update to version ASC 3.41, and try if it makes the same glitch.

 

Also try to download the definition file from http://download.iobit.com/awc3/Def.dbd and insert it to the main ASC folder.

 

Cheers.

[dynocat]

Hi THumphrey,

 

Most probably, you are using ASC 3.4. Please update to version ASC 3.41, and try if it makes the same glitch.

 

Also try to download the definition file from http://download.iobit.com/awc3/Def.dbd and insert it to the main ASC folder.

 

Cheers.

 

I just updated to ASC Pro and am using Version 3.4.1. I get the same error as THumphrey. I checked and it already has the file in the ASC directory.

 

Any other ideas?

[solbjerg]

Hi dynocat

ASC doesn't update all that often and it is usually said beforehand in the forum. When IObit feels ready to do an update they will usually say it in the main window under the tab news and you can click there too to get the update.

Upgrade to the pro version is another matter.

But it ought to say that you already have the latest version, it does by me - but I am running XP sp3

But I think it will correct itself the first time you really get an update :-)

Cheers

solbjerg

 

 

I just updated to ASC Pro and am using Version 3.4.1. I get the same error as THumphrey. I checked and it already has the file in the ASC directory.

 

Any other ideas?

[dynocat]

Hi dynocat

ASC doesn't update all that often and it is usually said beforehand in the forum. When IObit feels ready to do an update they will usually say it in the main window under the tab news and you can click there too to get the update.

Upgrade to the pro version is another matter.

But it ought to say that you already have the latest version, it does by me - but I am running XP sp3

But I think it will correct itself the first time you really get an update :-)

Cheers

solbjerg

 

Maybe I used the wrong terminology. I just upgraded to ASC Pro, version 3.4.1.

 

Yet, I still get the "Windows - No Disk Exception..." error.

 

My question, since I already have the iobit.com/awc3/Def.dbd file in the ASC directory, is if there are any other suggestions for getting rid of the error.

[solbjerg]

Hi dynocat

What does your Update log.txt say, and what does your Update history.txt say

Cheers

solbjerg

 

I just updated to ASC Pro and am using Version 3.4.1. I get the same error as THumphrey. I checked and it already has the file in the ASC directory.

 

Any other ideas?

[enoskype]

Try to replace the dbd file in your folder with the downloadable one, and see if it helps.

 

Cheers.

[Krissy]

Clean Uninstall

 

Hi dynocat,

 

Please try a clean uninstall Of Advanced SystemCare.

[MagicHunter]

Hey THumphrey,

 

Can you attach an screenshot of your "Processes" inside "Task Manager"

I believe it is caused by some processes that is running in the background.

 

* If possible, try to get ALL the processes running into the screenshot. It would be great if we can have a look at all of the processes running while you are using Advanced SystemCare

 

 

Cheers.

[dynocat]

Try to replace the dbd file in your folder with the downloadable one, and see if it helps.

 

Cheers.

 

Even though I had the newest version of ASC Pro, I replaced the dbd file. I rescanned with no problems. :-D

 

Thank you all so much.

[enoskype]

OK dynocat,

 

It is nice to know that your problem is solved.

 

Thanks for the feedback.

 

Cheers.

[erwood]

c0000013 error

 

I am using IOBit Pro v3.4.1

I get the c0000013 error when the registry is scanned.

 

However, if I have a cd/dvd in the drive I do not get the error.

 

It's almost like a scan has occurred while a cd/dvd was in the drive and now the program expects something in the drive.

 

This appears to be a db problem, however, the software should allow for the changable state of cd/dvd/usb drives

 

It is very irritating

[enoskype]

Hi erwood,

 

Please update to latest version ASC 3.4.2, downloadable at: ASC 3 version 3.4.2 is released [uPDATED Jan 09] and try again.

 

Cheers.

[Cicely]

Clean Reinstall

 

Hi Erwood,

 

Please try enoskype's suggestion and also a clean install of the new version is welcomed.