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i could still use more help if possible!


jsr27

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i posted a thread a few days ago with some java and adobe flash problems. ive done what everyone has told me to and it still isnt working.ill explain again whats wrong. every web site that has video applets will not display them. on the bottum of the pages it says done but with errors and shows a blank spot where the applets suppost to be. something said i was having javascript errors. can this be fixed? thanks for any help!

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thanks

 

i cant download adobe flash ive tried. it says on the bottum left corner of page page done but with errors. here is my hijack scan. Logfile of IObit HijackScan v1.0.0.0

Scan saved at 0:32:12, on 2010-1-5

 

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\WLTRYSVC.EXE

C:\Windows\System32\bcmwltry.exe

C:\Windows\system32\WLANExt.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Windows\System32\WLTRAY.EXE

C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe

C:\Program Files\CA\CA Internet Security Suite\casc.exe

C:\Program Files\IObit\IObit Security 360\is360tray.exe

C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\MozyHome\mozystat.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\aestsrv.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe

C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\IObit\IObit Security 360\IS360srv.exe

C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe

C:\Program Files\MozyHome\mozybackup.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\rpcnet.exe

C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

C:\Windows\system32\STacSV.exe

C:\Program Files\MozyHome\mozybackup.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\mdmcls32.exe

C:\Windows\System32\svcprs32.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\CA\CA Internet Security Suite\ccEvtMgr.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

C:\Windows\system32\svchost.exe

C:\Users\Jane\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\9RZX77LM\AdobeAIRInstaller[2].exe

C:\Users\Jane\AppData\Local\Temp\Low\AIRA18C.tmp\Adobe AIR Installer.exe

C:\Users\Jane\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\9RZX77LM\AdobeAIRInstaller[1].exe

C:\Users\Jane\AppData\Local\Temp\Low\AIRFC96.tmp\Adobe AIR Installer.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Toolbar\CAGlobal.exe

C:\Program Files\IObit\IObit Security 360\is360.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\IObit\IObit Security 360\a_hijackscan.exe

 

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: FreshDownload Bar - {ED0E8CA5-42FB-4B18-997B-769E0408E79D} -

O3 - Toolbar: CA Toolbar - {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Toolbar\CallingIDIE.dll

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [smartRAM] "C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe" /m

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [cctray] "C:\Program Files\CA\CA Internet Security Suite\casc.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [iObit Security 360] "C:\Program Files\IObit\IObit Security 360\IS360tray.exe" /autostart

O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F}dsATLSetupCtrl.JuniperSetupClientCont.1 - https://juniper.net/dana-cached/sc/JuniperSetupClient.cab

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe

O23 - Service: CaCCProvSP (CaCCProvSP) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

O23 - Service: CAISafe (CAISafe) - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus Plus\isafe.exe

O23 - Service: CA Common Scheduler Service (ccSchedulerSVC) - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe

O23 - Service: DCOM Server Process Launcher (DcomLaunch) - Unknown -

O23 - Service: Diagnostic Policy Service (DPS) - Unknown -

O23 - Service: Group Policy Client (gpsvc) - Unknown -

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: Windows CardSpace (idsvc) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe

O23 - Service: IS360service (IS360service) - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe

O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe

O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - C:\Program Files\MozyHome\mozybackup.exe

O23 - Service: Net.Tcp Port Sharing Service (NetTcpPortSharing) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe

O23 - Service: Quality Windows Audio Video Experience (QWAVE) - Unknown - %windir%\system32\svchost.exe

O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Unknown - .dll

O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\system32\rpcnet.exe

O23 - Service: Remote Procedure Call (RPC) (RpcSs) - Unknown -

O23 - Service: Security Accounts Manager (SamSs) - Unknown -

O23 - Service: Secondary Logon (seclogon) - Unknown - %windir%\system32\svchost.exe

O23 - Service: SessionLauncher (SessionLauncher) - Unknown - .dll

O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe

O23 - Service: Distributed Link Tracking Client (TrkWks) - Unknown -

O23 - Service: Windows Modules Installer (TrustedInstaller) - Unknown -

O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe

O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe

O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe

O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe

O23 - Service: Diagnostic Service Host (WdiServiceHost) - Unknown -

O23 - Service: Diagnostic System Host (WdiSystemHost) - Unknown -

O23 - Service: WinSock Extention Manager (WinExtManager) - Unknown - C:\Windows\System32\mdmcls32.exe

O23 - Service: WinSock Svchost Manager (WinSvchostManager) - Unknown - C:\Windows\System32\svcprs32.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown - C:\Windows\System32\WLTRYSVC.EXE %SystemRoot%\System32\bcmwltry.exe

O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown - %ProgramFiles%\Windows Media Player\wmpnetwk.exe

O23 - Service: XAudioService (XAudioService) - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

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Hi,

 

This time there are some nasty, I believe... if you want to verify, please

 

  • C:\Windows\System32\mdmcls32.exe
  • O23 - Service: Quality Windows Audio Video Experience (QWAVE) - Unknown - %windir%\system32\svchost.exe
  • O23 - Service: Secondary Logon (seclogon) - Unknown - %windir%\system32\svchost.exe
     
  • C:\Windows\System32\svcprs32.exe
  • C:\Users\Jane\AppData\Local\Temp\Low\AIRA18C.tmp\A dobe AIR Installer.exe
  • O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F}dsATLSetupCtrl.JuniperSetupClientCont .1 - https://juniper.net/dana-cached/sc/J...etupClient.cab
  • O23 - Service: DCOM Server Process Launcher (DcomLaunch)
  • O23 - Service: Diagnostic Policy Service (DPS)
  • O23 - Service: Group Policy Client (gpsvc)
  • O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10)
  • O23 - Service: Remote Procedure Call (RPC) (RpcSs)
  • O23 - Service: Security Accounts Manager (SamSs)
  • O23 - Service: Distributed Link Tracking Client (TrkWks)

We need help from specialist member here... generaly they are very reactive !

 

Cheers

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Hi jsr27,

 

First of all, I am not a specialist member for security related issues, so take the advices as suggestions.

 

I would certainly fix the following if I were you.

 

C:\Windows\System32\mdmcls32.exe (Resource hogger)

 

O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F}dsATLSetupCtrl.JuniperSetupClientCont .1 - https://juniper.net/dana-cached/sc/J...etupClient.cab

 

O23 - Service: Quality Windows Audio Video Experience (QWAVE) - Unknown - %windir%\system32\svchost.exe

 

O23 - Service: Secondary Logon (seclogon) - Unknown - %windir%\system32\svchost.exe

 

O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Unknown - .dll

 

O23 - Service: Distributed Link Tracking Client (TrkWks) - Unknown -

 

 

The following SVCPRS32.EXE is related to CA Internet Security Suite Parental Controls service.

So it is also related to the " mdmcls32.exe " above.

 

C:\Windows\System32\svcprs32.exe

 

It is up to you to fix it or not.

 

Cheers.

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