AdvancedSystemCarePro System Optimization RESETS Terminal Services to Disabled...wtf?

[Fragger]

Advanced System Care Pro is a god save, makes my computer super fast, and removes all the crap, same with ATF Cleaner, CC Cleaner, and IOBit Security 360... But....

 

Recently, whenever it does the System Optimization scan, on any preference, it changes it from automatic to manual, or automatic to disabled...

 

It did this recently and I have to manually fix it and I have NO idea why it's doing this to me.

 

Let me post a HiJackThis log and let me see if that helps.

 

Logfile of Trend Micro HijackThis v2.0.3 (BETA)

Scan saved at 5:49:58 PM, on 1/8/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\Program Files\AVG\AVG9\avgfws9.exe

C:\WINDOWS\system32\PnkBstrA.exe

c:\WINDOWS\system32\ZuneBusEnum.exe

C:\Program Files\AVG\AVG9\avgemc.exe

C:\Program Files\AVG\AVG9\avgam.exe

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\AVG\AVG9\avgtray.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Program Files\Steam\Steam.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\PnkBstrB.exe

C:\Program Files\Xfire\Xfire.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\msiexec.exe

C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

 

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe

O4 - HKLM\..\Run: [EVGAPrecision] "C:\Program Files\EVGA Precision\EVGAPrecision.exe" /s

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1259960310062

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll

O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: AVG E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe

O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe

O23 - Service: AVG Firewall (avgfws9) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgfws9.exe

O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

 

--

End of file - 5387 bytes

 

This guy is having the same problem I have:

http://forums.iobit.com/showthread.php?t=1911&highlight=terminal+services+keep+getting+disabled

 

Seems I'm not the only one. What does he mean add it to the ignore list? Please, can they stop it from disabling terminal services, it's doing it recently and it never did that before... :( Anyone else have similar issues?

[enoskype]

Hi Fragger,

 

Please read USAGE of IOBIT PRODUCTS thread in Lounge section.

 

It is described there in detail how to put the items in Ignore List.

 

In short, it is to click on the found problems and then right clicking on the item in the opened Details: window and choosing to ignore the item, so it will be put in the ignore list and next time when ASC scans, will not see The Terminal Services condition and ignore the setting.

 

Cheers.

[Fragger]

OMG, Thank You. It Fixed it, How Do I put it so it doesn't detect it after I put it in the ignore list? That fixed that stupid thing, I don't know why it said disabled, oh well, it's not doing it anymore, since I pinpointed that specific program editing my services.

[enoskype]

Thanks for the feedback Fragger.

 

Do I understand that you don't have the problem anymore because you put the Terminal Service to Ignore List?

 

Cheers.

[Fragger]

Yes, it stopped doing it, and I have no idea why it was. Can you guys patch it up in the next one?

[enoskype]

I don't think that IObit is going to change anything there, but may be in the next version ASC 4 which they are working on.:-)

 

Cheers.

[Fragger]

Oh sweet, when does it come out? Tell them to fix this in ASC 4

[enoskype]

Hi again Fragger,

 

I believe there is nothing to fix, as when the Terminal Services running, if not used specificly by the user, it is effecting the performance of a PC, so in the process of optimizing a PC, ASC is only suggesting that they shoud be disabled, and if the user needs those (or any other) services, then the choice should be to put them in the Ignore List.

If you check the checkbox of "Show guide window" in General Settings of "Options", you will be warned for that operation by a Welcome window.

I hope this is clear enough!!!

 

BTW, nobody but IObit knows when ASC v4 will be available.

 

Cheers.