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New here, help w/SecurityAnalyzer results plz


dontgetdos

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Hi. Thanks in advance from all whose left brains can understand what I just can't seem to grasp. I have to warn you before you answer, that I probably won't understand anything past click the check box next to these in the list, unless you speak to me like a child:) Just trying to save you some typing. Here's what comes up on my Security Analyzer log:

 

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Windows\RtHDVCpl.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\System32\WLTRAY.EXE

C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files\Common Files\aol\1245419335\ee\aolsoftware.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Alwil Software\Avast4\ashDisp.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files\AOL 9.1\waol.exe

C:\Program Files\AOL 9.1\shellmon.exe

C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Search Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

O2 - BHO: scriptproxy - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: scriptproxy - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: scriptproxy - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe

O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1245419335\ee\AOLSoftware.exe

O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-US\local\search.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown - C:\Windows\System32\WLTRYSVC.EXE

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown - %ProgramFiles%\Windows Media Player\wmpnetwk.exe

 

Thanks for any help!

 

I just also noticed that this is not showing all that is in the window that originally pops up with the list... this is what was in the window that popped up after I clicked on the Save Report button... I couldn't figure out how to copy the list from the first window??? Don't know if this is pertinent or not.

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Hi dontgetdos!

 

Welcome to Iobit Forum.

 

I see a piece of Avast, but Mc All over the place. Looks like you've chosen McAfee... If this is true, than you should fix this:

C:\Program Files\Alwil Software\Avast4\ashDisp.exe

 

There is an empty processes running:

Fix this:

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

 

For speed and invisibility remove/uninstall the toolbars and any remnants they leave behiind!!

 

 

Run a hijack report using IS360 or Hijack this and paste/post that log!!!

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thank you...

 

Welcome to Iobit Forum.

 

I see bits of Avast and McAbee. Choose one or the other. There are some empty processes running I will edit amd post back the no file entries.

 

Do you mean get rid of the entire program or just the items on the list having to do with one of them? If you mean the program, which do you think is best? I just downloaded Avast a couple of days ago because I was told it was one of the few that was actually catching a virus that I got through Ebay... which I access hundreds of times a week... and it did help after downloading it.

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Hey dontgetdos,

 

Your computer seems fine, just get rid of this:

 

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

 

 

 

And You seem to have 2 types or antivirus protecting. (Avast and McAfee)

Since you just got Avast couple of days ago because it catches things McAfee didn't. I suggest you to uninstall McAfee and use Avast 5.

 

Avast 5 came out today, it has improved a lot since Avast 4.8 =)

You can download it HERE

 

and Here's a Screenshot of Avast v5.0.377 ;-)

http://i.i.com.com/cnwk.1d/i/bto/20100115/avast_5_free_main_610x462.png

 

 

Cheers.

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Avast and McAfee will fight with each other.

 

You must choose one.

 

From what I've read and understand... Avast is better. But I also have read posts here and on other forums that swear by McAfee. I can say that Avast is very effective and costs a whole lot less!

 

I see no evidence in your log of an effective anti malware/spyware program.:wink:

 

 

To completely remove a program I still recommend the free revo uninstaller: http://www.revouninstaller.com/revo_uninstaller_free_download.html

 

If you choose to use it, make sure you select the advanced option upon uninstalling a program so you can hunt down the leftover registry traces.

 

I agree with magichunter's assessment!

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Great! Thank you:)

 

;37060']Hey dontgetdos,

 

Your computer seems fine, just get rid of this:

 

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

 

 

 

And You seem to have 2 types or antivirus protecting. (Avast and McAfee)

Since you just got Avast couple of days ago because it catches things McAfee didn't. I suggest you to uninstall McAfee and use Avast 5.

 

Avast 5 came out today, it has improved a lot since Avast 4.8 =)

You can download it HERE

 

and Here's a Screenshot of Avast v5.0.377 ;-)

http://i.i.com.com/cnwk.1d/i/bto/20100115/avast_5_free_main_610x462.png

 

 

Cheers.

 

Thanks for your time:) Have a great night!

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Thank you!

 

You must choose one.

 

From what I've read and understand... Avast is better. But I also have read posts here and on other forums that swear by McAfee. I can say that Avast is very effective and costs a whole lot less!

 

I see no evidence in your log of an effective anti malware/spyware program.:wink:

 

Thank you for all your time:) I will go with the Avast and upgrade at the rec of the other poster.

 

Have a great night!

 

I'm so glad there are people out there who get this stuff and are willing to share and help the right brainers of the world!

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Only one anti-virus

 

Do you mean get rid of the entire program or just the items on the list having to do with one of them? If you mean the program, which do you think is best? I just downloaded Avast a couple of days ago because I was told it was one of the few that was actually catching a virus that I got through Ebay... which I access hundreds of times a week... and it did help after downloading it.

 

Use only one anti-virus

 

McAfee gets a lot if bad reports, a search of various forums will show you what I mean.

Avast has a good reputation and the free version is fine

But, it's your decision so go with the one (and only one) that appeals to you.

 

If you decide to un-install McAfee, please read the following instructions and download the McAfee Removal Tool (MCPR.exe) (Step 2)

http://service.mcafee.com/FAQDocument.aspx?id=TS101331

 

I un-installed McAfee from a friends computer just yesterday and the above link was broken but it was ok 10 minutes ago. If for some reason you can't get to the page then a search of McAfee Removal Tool will find other places to download MCPR.exe from.

Un-install McAfee in the normal manner (using the Windows un-install) then run MCPR.exe to get rid of leftover McAfee rubbish.

Then Restart your computer.

 

Edit: Wow, you guys are fast.

Although I use and like Revo, I don't think there is any need to use Revo if you are going to run the McAfee Removal Tool.

 

All the best, woz of oz

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Use only one anti-virus

 

McAfee gets a lot if bad reports, a search of various forums will show you what I mean.

Avast has a good reputation and the free version is fine

But, it's your decision so go with the one (and only one) that appeals to you.

 

If you decide to un-install McAfee, please read the following instructions and download the McAfee Removal Tool (MCPR.exe) (Step 2)

http://service.mcafee.com/FAQDocument.aspx?id=TS101331

 

I un-installed McAfee from a friends computer just yesterday and the above link was broken but it was ok 10 minutes ago. If for some reason you can't get to the page then a search of McAfee Removal Tool will find other places to download MCPR.exe from.

Un-install McAfee in the normal manner (using the Windows un-install) then run MCPR.exe to get rid of leftover McAfee rubbish.

Then Restart your computer.

 

Edit: Wow, you guys are fast.

Although I use and like Revo, I don't think there is any need to use Revo if you are going to run the McAfee Removal Tool.

 

All the best, woz of oz

 

Thanks so much! That did it:) I got all of it off with that. I did go ahead and download the Revo for future uninstalls, though. Appreciate all the help, and easy-speak:wink:

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Revo

 

You must choose one.

 

From what I've read and understand... Avast is better. But I also have read posts here and on other forums that swear by McAfee. I can say that Avast is very effective and costs a whole lot less!

 

I see no evidence in your log of an effective anti malware/spyware program.:wink:

 

 

To completely remove a program I still recommend the free revo uninstaller: http://www.revouninstaller.com/revo_uninstaller_free_download.html

 

If you choose to use it, make sure you select the advanced option upon uninstalling a program so you can hunt down the leftover registry traces.

 

I agree with magichunter's assessment!

 

Thanks, the McAfee link seems to have gotten it all, but I did download the Revo for future use... so, thanks for that. I hate it when I uninstall something but there's still crap leftover I can't figure out how to get rid of! Didn't even know a program like that existed... fabulous!

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spyware

 

You must choose one.

 

From what I've read and understand... Avast is better. But I also have read posts here and on other forums that swear by McAfee. I can say that Avast is very effective and costs a whole lot less!

 

I see no evidence in your log of an effective anti malware/spyware program.:wink:

 

 

To completely remove a program I still recommend the free revo uninstaller: http://www.revouninstaller.com/revo_uninstaller_free_download.html

 

If you choose to use it, make sure you select the advanced option upon uninstalling a program so you can hunt down the leftover registry traces.

 

I agree with magichunter's assessment!

 

Sorry, missed your comment about the lack of spyware/malware protection earlier. I thought my AOL subscription included that... I could have misunderstood. Any recs for a free program?

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Aye!!

 

Iobit 360, Superantispyware, Malwarebytes, and A-Squared are all excellent! You are not limited to one... they will not interfere with each other. I personally run Iobit 360 and A-squared..., (although many complain about the heaviness and technicality of A-squared).

 

I would recommend you use Iobit 360 complemented by one of the others (Superantispyware or Malwarebytes). They are all free and I can give you the links if you need.

 

I'm sure there will be a flood of personal preferances here!:grin:

 

-Mel

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Good news

 

That's great news dontgetdos :smile:

 

My personal preference:

• IObit Security 360 Smart Scan every day and also whenever I suspect some nasty has snuck in. It's very quick so I can use it any time.

• IObit Security 360 Full Scan once a week and also whenever I am sure some nasty has snuck in

• SuperAntiSpyware Full Scan once a week and also whenever I am sure some nasty has snuck in

 

I have other stuff as well but I won't complicate the issue, the above is fine since I practice safe surfing :wink:

 

All the best, woz of oz

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spyware/malware

 

Iobit 360, Superantispyware, Malwarebytes, and A-Squared are all excellent! You are not limited to one... they will not interfere with each other. I personally run Iobit 360 and A-squared..., (although many complain about the heaviness and technicality of A-squared).

 

I would recommend you use Iobit 360 complemented by one of the others (Superantispyware or Malwarebytes). They are all free and I can give you the links if you need.

 

I'm sure there will be a flood of personal preferances here!:grin:

 

-Mel

 

Thanks, once again... I have a feeling I'll be starting all future messages that way, hehe... and yes, I would greatly appreciate the links, when you have time:-)

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That's great news dontgetdos :smile:

 

My personal preference:

• IObit Security 360 Smart Scan every day and also whenever I suspect some nasty has snuck in. It's very quick so I can use it any time.

• IObit Security 360 Full Scan once a week and also whenever I am sure some nasty has snuck in

• SuperAntiSpyware Full Scan once a week and also whenever I am sure some nasty has snuck in

 

I have other stuff as well but I won't complicate the issue, the above is fine since I practice safe surfing :wink:

 

All the best, woz of oz

 

Just downloaded it and running it now... thanks again for all your advice! You guys are amazing:)

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