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I am hxin


hxin

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Posted

Hello guys,

 

I am hxin from IObit. I will be in the Forum to discuss any problems you got with our products and services.

 

Thanks.

__________________

IObit support team------best product of IObit

Posted

Welcome

 

Welcome to the forum hxin, it's great to have you here :smile:

 

The main issues I can think of right now are:

 

Security 360 1.40 finds False Positive: Security Update for Flash Player (KB923789)

@ http://forums.iobit.com/showthread.php?t=5593

 

Possible Glitch in 1.40 Smart Defrag

@ http://forums.iobit.com/showthread.php?t=5651

 

ASC Software Uninstaller does not show a complete list of software

@ http://forums.iobit.com/showpost.php?p=36434&postcount=37

 

Forum locks up for a while, unable to access any pages (maybe you could pass this on :smile: )

@ http://forums.iobit.com/showthread.php?t=5743

 

All the best, woz of oz

Posted

Hi Hxin :wink:

 

Welcome here !

 

I personnaly have these questions :

 

- Why Iobit support never answer to my emails sent from Web Site link about my paid ASC PRO and S360 PRO licenses ?

- Why since December 2009 there is so much pendings in web connections to forum site ?

- Why S360 makes, at the best, 1 update per day while it is known that malwares born and transform so fastly at the time ?

- Why is there so much differences in the design of Iobit products ?

 

Cordialy, :wink:

 

Titou

Posted

hello hxin can you tell me if IObit are doing anything so that future builds are compatible to use both ASC & IObit360 on XP computers running Norton 360 ver4 software.

 

in vista and w7 they work OK together but in XP Pro SP3 iobit software disables norton 360 v4 from working. i have reported it to iobit support and they did not provide a workaround

 

At present I run both ASC Pro and 360 Pro on my w7 pc, but had to delete them both on my XP laptop.

 

I would like to know if sometime soon I can put ASC Pro and 360 Pro back on my XP laptop.

Posted

I haven't got a question but I would like to say welcome and I hope your stay with us will be a happy and fruitful one. How do you pronounce your name?

Posted

A warm welcome to your own forum Hxin.

 

Maybe you could publish some sort of roadmap for IObit's products. What are IObit's plans for the near future.

 

That would answer loads of questions that already are asked and will be asked.

Posted

Damn, I seriously like the humour here at this forum. But I'm not going off topic.

 

A warm welcome from me too Hxin.

I don't have questions too. I think you have explained everything well !

 

Cheers

Blacksea.

Posted
Welcome to the forum hxin, it's great to have you here :smile:

 

The main issues I can think of right now are:

 

Security 360 1.40 finds False Positive: Security Update for Flash Player (KB923789)

@ http://forums.iobit.com/showthread.php?t=5593

 

Possible Glitch in 1.40 Smart Defrag

@ http://forums.iobit.com/showthread.php?t=5651

 

ASC Software Uninstaller does not show a complete list of software

@ http://forums.iobit.com/showpost.php?p=36434&postcount=37

 

Forum locks up for a while, unable to access any pages (maybe you could pass this on :smile: )

@ http://forums.iobit.com/showthread.php?t=5743

 

All the best, woz of oz

 

Hello wozofoz,

 

My major job is dealing with some bugs or probelms with one of our products --- IObit Security 360. So for your first question, I will forward the problem to IObit Sepcialist Team for further investigating.

 

For other questions, I will tell the relevant staff, they will be resolved.

 

Thank you for your support of iobit

 

:grin:

Posted
hello hxin can you tell me if IObit are doing anything so that future builds are compatible to use both ASC & IObit360 on XP computers running Norton 360 ver4 software.

 

in vista and w7 they work OK together but in XP Pro SP3 iobit software disables norton 360 v4 from working. i have reported it to iobit support and they did not provide a workaround

 

At present I run both ASC Pro and 360 Pro on my w7 pc, but had to delete them both on my XP laptop.

 

I would like to know if sometime soon I can put ASC Pro and 360 Pro back on my XP laptop.

 

hello sunny staines

Norton 360 v4 is in the testing phase, we have contacted them, and this problem will be solved when they will be officially released .

Cite a recent e-mail reply from the norton 360:

"I apologize; Our team is re-evaluating the reason for the notification, and is testing the compatibility issues with the products. As you know with software development, issue require research, testing, development, and often the cycle repeats depending on the work done. Our team is working on this though, and I appreciate your desire to have this issue resolved quickly. Thanks for your follow-up email; I will let you know when more information becomes available."

 

 

best wishes:-)

Posted
Wecome to the club hxin. :-)

 

Cheers.

 

hello enoskype

 

 

Thank you very much enthusiasm and hope in the coming days we are living together harmoniously.

 

Bless you :-)

Posted
I haven't got a question but I would like to say welcome and I hope your stay with us will be a happy and fruitful one. How do you pronounce your name?

 

hello W.hatton

 

 

I hope that each of us every day, colorful, happy.

 

wishes to you:-)

Posted
A warm welcome to your own forum Hxin.

 

Maybe you could publish some sort of roadmap for IObit's products. What are IObit's plans for the near future.

 

That would answer loads of questions that already are asked and will be asked.

 

hello fredvries

 

I just joined this family of iobit so know that not many, but I have to like him. in the coming days I will gradually understand he and share with you.

 

cheers:-)

Posted
Damn, I seriously like the humour here at this forum. But I'm not going off topic.

 

A warm welcome from me too Hxin.

I don't have questions too. I think you have explained everything well !

 

Cheers

Blacksea.

hello blacksea

 

I hope that more and more people love our forums like you , and give us a lot of advice and support.

 

thank you:-)

Posted
Hi Hxin (郝・辛)?

You are probably busy composing answers, but I just want to wish you welcome and God's speed. :-)

Cheers

solbjerg

 

hello solbjereg

 

As you think, I was busy reply。 My partner told me that you can Speak Chinese ,that's great .do you know the author of glaciers Trojan horse? My name is the same as his.

 

cheers :-)

Posted

Thank you

 

Hello wozofoz,

 

My major job is dealing with some bugs or probelms with one of our products --- IObit Security 360. So for your first question, I will forward the problem to IObit Sepcialist Team for further investigating.

 

For other questions, I will tell the relevant staff, they will be resolved.

 

Thank you for your support of iobit

 

:grin:

 

Thanks for the reply, I see that Krissy has also replied in the other threads I mentioned.

Great work, thanks to both of you :smile:

 

All the best, woz of oz

Posted

Hi hxin

You mean 荷马

I really don't speak Chinese, I have dabbled a bit with the written words on my own, but need a translation service for most of it still :-)

Maxxwire that sadly isn't visiting us anymore did read and speak Chinese.

I hope you find it rewarding helping out on the forum!!

Cheers

solbjerg

 

 

 

 

hello solbjereg

 

As you think, I was busy reply。 My partner told me that you can Speak Chinese ,that's great .do you know the author of glaciers Trojan horse? My name is the same as his.

 

cheers :-)

Posted
Hi hxin

You mean 荷马

I really don't speak Chinese, I have dabbled a bit with the written words on my own, but need a translation service for most of it still :-)

Maxxwire that sadly isn't visiting us anymore did read and speak Chinese.

I hope you find it rewarding helping out on the forum!!

Cheers

solbjerg

 

hello solbjerg

I'm sorry ,I understand the mistake.that is a kind of Trojan ——冰河

 

cheers

Posted
http://i49.tinypic.com/2ufepl0.jpg

...I never had answer...

 

:wink:

 

hello titou

 

I'm sorry.because krissy is your Someone Consultant, so she will answer your question.

i think that we will be friends

best wishes to you

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