IOBit Security v1.41 Pro progress bar stops [SOLVED]

[yjsk2100]

Hi. I am using IOBit Security Pro version 1.40. A newer version was just installed. When I do the PC Analysis, the green bar goes part of the way and then stops. I thought it was because it was a new version but it has been like that for 10 minutes. If this continues I will have to reinstall. Can I use the same key I have now for the new install if the one I have now doesn't work? And is there something I can do to get the bar to finish? Any help would be great.

[pyrath]

yes, you should be able to use the same key. as far as it sticking, i would try a clean install (uninstall iobit360, use bitremover to remove leftovers http://www.t-tools.nl/bitremoveren.php , and reinstall)

[enoskype]

Hi yjsk2100,

 

Please read the note in the first post of IObit Security 360 1.41 is available! thread, and the following posts there.

 

You have to delete the flash vulnarability which was a bug in version 1.40.

 

Cheers.

[yjsk2100]

First of all I have no idea how to delete the flash vulnerability in version 1.41 even after reading the post you wanted me to read. So I gave up and uninstalled the program. If it doesn't work why keep it...

[enoskype]

It does work, that's why you should keep it.

 

Run IS360=>click Tools=>click Security Holes=>Security Holes window=>click Options=>Options window=>click on an Item=>click Delete button (or right click and click Delete on the menu) to delete the Item.

 

Alternative:

You could clean uninstall any version, and install IS360 version 1.41.

 

Clean uninstall is described in USAGE of IOBIT PRODUCTS thread of Usage of IObit Products sub section.

 

Cheers.

[peastoyou]

The clean uninstall of the old and install of the new is what I did. Works perfectly!

[yjsk2100]

I do like this program so I installed it again and it still doesn't work. I need to understand what you are telling me to do. I need to take the IOBit I just installed, go to Add/Remove and uninstall the program. Then download Bit Remover so it can remove any left over files etc IOBit left behind. The reinstall IOBit once more. Do I need to reboot after uninstall? Will Bit Remover remove all left over files? I will try this and get back to you once someone tells me if what I said is the correct procedure. Sorry for the last post I made but I was getting rather discouraged because I couldn't figure out what to do. :?

[pyrath]

1. do a regular uninstall

2. remove left over with bitremover (no restart necessary)

3. reinstall the program

 

hope this helps you

[enoskype]

yjsk2100, yes, it is as you described, but no need to restart as pyrath says.

Please read the relevant section in USAGE of IOBIT PRODUCTS thread.

 

Cheers.

[yjsk2100]

1. do a regular uninstall

2. remove left over with bitremover (no restart necessary)

3. reinstall the program

 

 

You guys/gals ROCK.....It is working fine now thanks to you....:-P

[pyrath]

glad to hear it

[jelrikj]

Reply

 

Think this problem is [sOLVED) too :-)

[piriec]

Hi,

 

I was having the same problem with the stalling and thought I did a clean uninstall/reinstall. Still couldn't get it working right.

 

This thread made it very clear for me to what I had to do to get it working properly.

 

Thank so much. :grin:

[enoskype]

Thanks for the feedback piriec.

 

Welcome to the Forum.

 

I am glad that your problem is solved.

 

Cheers.