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Probs with Defrag and Optimizing

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I updated what seemed to be the most recent IObit Smart Defrag and during the defrag, it hangs up and I get an error to send a bug report. I tried this several times without fixing it or finding an update for fixing my problem. So I removed it from my computer and downloaded what I thought was a better update. :-x Is there a fix or a solution for the bug scan? Remember....I don't have IObit so I can't send a picture of the problem and I don't want to download it again without knowing that its not going to have the same problems that I dealt with yesterday. I still have Personal Care 2 and it works fine.



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