IOBitUpdate.exe Taking 50% CPU Cycles

[gself]

Windows 7

IOBit Advanced System Care Pro 3.7.0

Automated Care - Scheduled at 9:00 PM daily

Automated Update - Scheduled at 7:38 PM daily

Automated Sweep - When logging on/off computer

Ultimate Speedup - On

 

When I check the Processes on the Windows Task Manager I note that "IObitUpdate.exe" is hogging about 50% of the CPU cycles. What is that program? If it's an update, why is it running now (about 4:30 PM) when it's been scheduled at 7:38 PM?

[Lily2000]

need more information

 

Windows 7

IOBit Advanced System Care Pro 3.7.0

Automated Care - Scheduled at 9:00 PM daily

Automated Update - Scheduled at 7:38 PM daily

Automated Sweep - When logging on/off computer

Ultimate Speedup - On

 

When I check the Processes on the Windows Task Manager I note that "IObitUpdate.exe" is hogging about 50% of the CPU cycles. What is that program? If it's an update, why is it running now (about 4:30 PM) when it's been scheduled at 7:38 PM?

 

Hello gself,

 

1. What is the version of your Advanced SystemCare pro?

 

2. What is your computer time (4:30 PM is your computer time)?

 

For further clear investigation, please try to provide us the screenshots as follows:

 

1. Please take a screenshot of the schedule setting of your Automated Care

 

2. Please take a screenshot of the content of Task Schedule under Control Panel

 

3. Please take a screenshot of \"IObitUpdate.exe" is hogging about 50%\

 

3. Screenshots of any other windows/pages you think will explain your problem more clearly

 

Guide for taking screenshot.

 

http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

 

Thanks for your time in advance.

[Epicmaster]

Same Problem

 

I use Advanced System Care pro and every so often this pops up.

http://i895.photobucket.com/albums/ac156/Epicmaster_photo/Capture.png

 

what the hell is it doing?

 

Also: I have latest version of Advanced System Care Pro, Windows 7 if that helps.

[enoskype]

Hi Epicmaster,

 

It is sometimes checking if the database is uptodate, and other times connecting to the IObit servers to check and change the right panel (News) of your GUI, if not checking that the software itself is uptodate.

 

Cheers.

[Epicmaster]

Hi Epicmaster,

 

It is sometimes checking if the database is uptodate, and other times connecting to the IObit servers to check and change the right panel (News) of your GUI, if not checking that the software itself is uptodate.

 

Cheers.

 

That makes sense, but what does not is that it is taking Over 50% of my CPU cycles. Checking something online does not require 80% CPU does it?

[enoskype]

Hi Epicmaster,

 

You are right to say that it shouldn't require that much CPU at all.

 

I can not repeat your situation on my Windows 7 Pro.

 

Which setup did you use to install? (Downloaded from where?)

(In other words, do you have "Check Update" link, down right below the GUI and right click menu of system tray icon?)

Will you please give me your settings in Options in detail! (Specially update option used).

 

Cheers.

[Alicia]

Hi gself and Epicmaster,

 

For the high CPU usage problem, a clean install of ASC will be helpful.:razz:

 

Guide for clean install: http://forums.iobit.com/showthread.php?p=39220#post39220

[CrazyManAaron]

Re: IOBitUpdate.exe Taking 50% CPU Cycles

 

hey i just had something like this happen myself

for some reason when it happens i notice its when im not connected to the internet... and it auto updates (or says it is lookin for updates, no idea where its looking though since im not connected to the net when it does this lol)

 

im running on a clean install on a machine with windows 7 ultimate (32 bit),

and i can say it is a truly clean install as i pretty much formatted my hard drive completely and did a full OS install (i did this cause i had windows 7 and xp partitions and i just decided i wanted to fully switch over to windows 7)

and i did this just 36-48 hrs ago...

the problem doesnt happen a lot, just i noticed it will happen once or twice a week... and it uses about 40-60 percent cpu on my dual core intel processor (core 2 duo if you must know lol)

 

the thing that worked for me was to go into the task manager and go to "processes" and look at the top where i have it listed by cpu usage and find one of the top 2 or 3 processes named IOBitUpdate.exe, right click on it and hit "end process"

 

and of course i made sure to open up ASC afterwards and run the "check for update" and see if i could duplicate it and of course i couldnt since its the auto update and not the manual one thats doing it for some reason, even though it should be running from the same exe file (at one point before trying the end process via task manager trick i had 2 instances of this exe file from trying to do a manual search for an update)

 

so im clueless, but thats what i guess i gotta do when this happens lol

[solbjerg]

Re: IOBitUpdate.exe Taking 50% CPU Cycles

 

Hi Aaron

Interesting! Quite informative! Have you checked the settings in the program?

Cheers

solbjerg

 

 

hey i just had something like this happen myself

for some reason when it happens i notice its when im not connected to the internet... and it auto updates (or says it is lookin for updates, no idea where its looking though since im not connected to the net when it does this lol)

 

im running on a clean install on a machine with windows 7 ultimate (32 bit),

and i can say it is a truly clean install as i pretty much formatted my hard drive completely and did a full OS install (i did this cause i had windows 7 and xp partitions and i just decided i wanted to fully switch over to windows 7)

and i did this just 36-48 hrs ago...

the problem doesnt happen a lot, just i noticed it will happen once or twice a week... and it uses about 40-60 percent cpu on my dual core intel processor (core 2 duo if you must know lol)

 

the thing that worked for me was to go into the task manager and go to "processes" and look at the top where i have it listed by cpu usage and find one of the top 2 or 3 processes named IOBitUpdate.exe, right click on it and hit "end process"

 

and of course i made sure to open up ASC afterwards and run the "check for update" and see if i could duplicate it and of course i couldnt since its the auto update and not the manual one thats doing it for some reason, even though it should be running from the same exe file (at one point before trying the end process via task manager trick i had 2 instances of this exe file from trying to do a manual search for an update)

 

so im clueless, but thats what i guess i gotta do when this happens lol

[CrazyManAaron]

Re: IOBitUpdate.exe Taking 50% CPU Cycles

 

yup, i got it set to auto update program and database automatically every day around er... 1:08 PM (probably was before my last post lol)

 

funny thing is it says its set to update automatically, and i have that option checked instead of the one below it that says "perform updating at a regular time" though the differences between those two im assuming is the first can run whenever and the second you have to have the program open? lol sounds like a silly question maybe the auto one is set the same, just not every day...

and the third setting being check for updates at program start

 

i dont mind it updating automatically, i just think its kinda pointless when it does this and im not online... and takes up that much cpu usage...(maybe this should be more of a suggestion for an improvement? i dunno lol)

[solbjerg]

Re: IOBitUpdate.exe Taking 50% CPU Cycles

 

Hi Aaron

As you probably know I don't use the automatic setting

When I open ASC it uses around 12 Mb when I run it it can go up to 40 Mb.

If I run an update it goes up to 19 Mb for that function but drops away if I close the update window.

The ASC program also needs to be closed for that cleaning function to cease using resources as far as I have tried for a few minutes.

So for me there doesn't seem to be a problem.

My setting is to check for update at program start - and that doesn't seem to use any extra resources - only if I click on update manually.

Cheers

solbjerg

 

 

yup, i got it set to auto update program and database automatically every day around er... 1:08 PM (probably was before my last post lol)

 

funny thing is it says its set to update automatically, and i have that option checked instead of the one below it that says "perform updating at a regular time" though the differences between those two im assuming is the first can run whenever and the second you have to have the program open? lol sounds like a silly question maybe the auto one is set the same, just not every day...

and the third setting being check for updates at program start

 

i dont mind it updating automatically, i just think its kinda pointless when it does this and im not online... and takes up that much cpu usage...(maybe this should be more of a suggestion for an improvement? i dunno lol)

[itsmejjj]

Re: IOBitUpdate.exe Taking 50% CPU Cycles

 

i dont mind it updating automatically, i just think its kinda pointless when it does this and im not online...

 

hi all how you doing?

 

yes this would not matter if you are on line or not.

if one sets a update (any)scheduled at a certain time then it will ...

and you get a pop up saying cant update or server is busy.if of line..

 

 

i suggest turn any and all of ..of..and do this when you want it.or put up with the extra usage..that a update may use..Ms update is notorious for this on line or not..

it trys every time you surf..or start your pc..

 

look is a interesting point here..you posted.and i have noted this with other updates..

 

so i simply disable all scheduling of any Updates..you may want to adopt..?

 

itsmejjj

[CrazyManAaron]

Re: IOBitUpdate.exe Taking 50% CPU Cycles

 

yup think i might just put it back on manual update since the auto one seems bugged (i mean as far as the cpu usage thing)

thanks for the input guys

[sfgdayton]

same CPU hogging rpoblem.

 

Same problem here.

Windows XP Pro

 

Computer was running REALLY SLOW so I checked the process monitor. Gound iobitupdate taking 90% of cycles on dual core system. Terminated the task and the computer runs fine.

 

 

 

Windows 7

IOBit Advanced System Care Pro 3.7.0

Automated Care - Scheduled at 9:00 PM daily

Automated Update - Scheduled at 7:38 PM daily

Automated Sweep - When logging on/off computer

Ultimate Speedup - On

 

When I check the Processes on the Windows Task Manager I note that "IObitUpdate.exe" is hogging about 50% of the CPU cycles. What is that program? If it's an update, why is it running now (about 4:30 PM) when it's been scheduled at 7:38 PM?

[ferrierd]

just did clean install 2011 Jan 8, IObit update problem STARTED

 

Hi gself and Epicmaster,

 

For the high CPU usage problem, a clean install of ASC will be helpful. :razz:

 

Guide for clean install: http://forums.iobit.com/showthread.php?p=39220#post39220

 

:| !

 

Here is what happened to me recently with IObit Update:

 

- I was told by IObit support last week that I was using an older version of ASC and to reinstall.

- Yesterday I installed IObit ASC Pro Version 3.7.3.738 (Jan 8, 2011).

- When I re-installed ASC, I changed the update option from automatic to scheduled.

- TODAY I started having the IObit update problem described - excessive CPU time.

 

Actions I have taken so far:

- tried to use Task Manager to stop the IOBitUpdate.exe task--Task Manager was unable to stop it.

- exited ASC and tried again to stop the task--again, Task Manager was unable to stop it.

- changed my IObit ASC update option from scheduled back to automatic.

- rebooted the computer.

- After I rebooted, IObit Update was STILL RUNNING!

 

Only change:

- IObit Update CPU usage is now low -- but I still cannot get rid of the thing!

 

HELP!

 

FYI, my computer operating system is Windows XP Service Pack 3.