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Hijack Analysis Report - Personal Laptop


angel84cecil

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Wish to get rid of Google Analytics, disable Block Startup Programs icon during startup and need your help to see any bad areas that needed to be clean.

 

 

Logfile of Advanced SystemCare 3 Security Analyzer

Scan saved at 9:23:09 PM, on 25/10/2010

Platform: Windows Vista (WinNT 6.0)

MSIE: Internet Explorer v8.0 (8.0.6001.18975)

Boot mode: Normal

 

Running processes:

C:\Windows\system32\Dwm.exe

C:\Program Files\Dell\DellDock\DellDock.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files\DellTPad\Apoint.exe

C:\Windows\OEM02Mon.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\System32\WLTRAY.EXE

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Dell\MediaDirect\PCMService.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\Program Files\AVG\AVG9\avgtray.exe

C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe

C:\Windows\WindowsMobile\wmdc.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Users\Cecilia Kam\Program Files\DNA\btdna.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Multiply\AutoUploader\Multiply AutoUploader\Multiply AutoUploader.exe

C:\Windows\ehome\ehmsas.exe

c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Windows Live\Contacts\wlcomm.exe

C:\Windows\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe

C:\Program Files\Windows Live\Installer\WLSettings.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: SkypeIEPluginBHO - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKCU\..\Run: [bitTorrent DNA] "C:\Users\Cecilia Kam\Program Files\DNA\btdna.exe"

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [updReg] C:\Windows\UpdReg.EXE

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe

O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O8 - Extra context menu item: Download ALL with IDA -

O8 - Extra context menu item: Download remotely with IDA -

O8 - Extra context menu item: Download with IDA -

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} -

O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} -

O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -

O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} -

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} -

O9 - Extra button: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.6.0_22) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} (Java Plug-in 1.6.0_22) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 1.6.0_22) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15106/CTPID.cab

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe

O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe

O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe

O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe

O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe

O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown - C:\Windows\System32\WLTRYSVC.EXE

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown - %ProgramFiles%\Windows Media Player\wmpnetwk.exe

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Hi Cecilia :smile:

 

Since we're on opposite sides of the world (12 hours separating us), there may be some lag between your posts and my responses.

 

I'll ask two questions before we do anything else :

 

1) I see you have Malwarebyte's Anti-Malware (MBAM) which is trying to complete a cleanup there. Could you post a log from it here please ? If you don't know how to get a log, just launch the program and go to the Logs tab, where you'll find all the reports. Copy/paste the most recent one.

 

2) Do you have a router at home ? If so, could you tell me what brand it is, with a model number as well ?

 

On top of those two questions, I'd like you to run DDS on the laptop as well, then post both logs please. If you need 2 or more posts to get it all in, go ahead :wink:

 

See you soon !

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It's been a long time I run scanning:

 

Malwarebytes' Anti-Malware 1.44

Database version: 3510

Windows 6.0.6001 Service Pack 1

Internet Explorer 8.0.6001.18702

 

23/1/2010 7:03:50 PM

mbam-log-2010-01-23 (19-03-50).txt

 

Scan type: Full Scan (C:\|D:\|)

Objects scanned: 235051

Time elapsed: 1 hour(s), 14 minute(s), 17 second(s)

 

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 0

Registry Data Items Infected: 4

Folders Infected: 0

Files Infected: 2

 

Memory Processes Infected:

(No malicious items detected)

 

Memory Modules Infected:

(No malicious items detected)

 

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\gxvxc (Rootkit.Agent) -> Quarantined and deleted successfully.

 

Registry Values Infected:

(No malicious items detected)

 

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.228,85.255.112.93 -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3966e4f6-13b0-46e4-8476-351a5322fde1}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.228,85.255.112.93 -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4b4ce5da-8356-45f1-b828-576543ec70ad}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.228,85.255.112.93 -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{ca2b5642-4e44-42d9-972d-ae1a594c3197}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.228,85.255.112.93 -> Quarantined and deleted successfully.

 

Folders Infected:

(No malicious items detected)

 

Files Infected:

C:\Users\Cecilia Kam\Documents\My Documents.url (Trojan.Zlob) -> Quarantined and deleted successfully.

C:\Windows\System32\gxvxccounter (Trojan.DNSChanger) -> Quarantined and deleted successfully.

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DDS (Ver_10-10-21.02) - NTFSx86

Run by Cecilia Kam at 23:55:01.57 on Mon 25/10/2010

Internet Explorer: 8.0.6001.18975 BrowserJavaVersion: 1.6.0_22

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.60.1033.18.2037.571 [GMT 8:00]

 

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

 

============== Running Processes ===============

 

C:\Windows\system32\wininit.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\Dell\DellDock\DockLogin.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\WLTRYSVC.EXE

C:\Windows\System32\bcmwltry.exe

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\Dwm.exe

C:\Program Files\Dell\DellDock\DellDock.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files\DellTPad\Apoint.exe

C:\Windows\OEM02Mon.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\System32\WLTRAY.EXE

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Dell\MediaDirect\PCMService.exe

C:\Program Files\AVG\AVG9\avgtray.exe

C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe

C:\Windows\system32\aestsrv.exe

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe

C:\Windows\WindowsMobile\wmdc.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\system32\CTsvcCDA.exe

C:\Users\Cecilia Kam\Program Files\DNA\btdna.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Windows\ehome\ehtray.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\Windows\system32\STacSV.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Multiply\AutoUploader\Multiply AutoUploader\Multiply AutoUploader.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Program Files\AVG\AVG9\avgemc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\ehome\ehmsas.exe

c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe

C:\Windows\system32\svchost.exe -k WindowsMobile

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe

C:\Program Files\Windows Live\Installer\WLSettings.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Cecilia Kam\Desktop\dds.scr

C:\Windows\system32\wbem\wmiprvse.exe

 

============== Pseudo HJT Report ===============

 

uStart Page = hxxp://www.bing.com/?scope=web&mkt=en-US&FORM=W0LH

uWindow Title = Internet Explorer provided by Dell

uDefault_Page_URL = hxxp://www1.ap.dell.com/content/default.aspx?c=my&l=en&s=gen

uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

uRun: [bitTorrent DNA] "c:\users\cecilia kam\program files\dna\btdna.exe"

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

mRun: [Apoint] c:\program files\delltpad\Apoint.exe

mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [updReg] c:\windows\UpdReg.EXE

mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe

mRun: [iAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"

mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"

mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"

mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe

mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript

mRun: [sigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent

StartupFolder: c:\users\cecili~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe

StartupFolder: c:\users\cecili~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\multip~1.lnk - c:\program files\multiply\autouploader\multiply autouploader\Multiply AutoUploader.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: Download ALL with IDA

IE: Download remotely with IDA

IE: Download with IDA

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm

IE: {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C}

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll

IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

LSP: c:\program files\iobit\advanced systemcare 3\lsp.dll

DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15106/CTPID.cab

Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg9\toolbar\IEToolbar.dll

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Notify: igfxcui - igfxdev.dll

AppInit_DLLs: avgrsstx.dll

 

================= FIREFOX ===================

 

FF - ProfilePath - c:\users\cecili~1\appdata\roaming\mozilla\firefox\profiles\hs82gml9.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.bing.com/?scope=web&mkt=en-US&FORM=W0LH

FF - plugin: c:\program files\microsoft\office live\npOLW.dll

FF - plugin: c:\users\cecilia kam\appdata\roaming\facebook\npfbplugin_1_0_1.dll

FF - plugin: c:\users\cecilia kam\appdata\roaming\facebook\npfbplugin_1_0_3.dll

FF - plugin: c:\users\cecilia kam\program files\dna\plugins\npbtdna.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

 

---- FIREFOX POLICIES ----

c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);

 

============= SERVICES / DRIVERS ===============

 

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-12-13 216400]

R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-12-13 29584]

R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-12-13 243024]

R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-9-20 73728]

R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-7-16 921952]

R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-16 308136]

R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-5-2 161048]

R3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-9-21 111616]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg9\toolbar\ToolbarBroker.exe [2010-9-9 430152]

S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

 

=============== Created Last 30 ================

 

2010-10-25 13:14:32 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll

2010-10-25 13:14:23 472808 ----a-w- c:\windows\system32\deployJava1.dll

2010-10-22 14:38:44 -------- d-----w- c:\users\cecili~1\appdata\roaming\IObit

2010-10-22 14:38:44 -------- d-----w- c:\program files\IObit

2010-10-21 15:05:53 15712 ----a-w- c:\program files\common files\windows live\.cache\744146321cb71311f\MeshBetaRemover.exe

2010-10-21 15:04:51 94040 ----a-w- c:\program files\common files\windows live\.cache\4e6440221cb713119\DSETUP.dll

2010-10-21 15:04:51 525656 ----a-w- c:\program files\common files\windows live\.cache\4e6440221cb713119\DXSETUP.exe

2010-10-21 15:04:51 1691480 ----a-w- c:\program files\common files\windows live\.cache\4e6440221cb713119\dsetup32.dll

2010-10-21 15:04:41 94040 ----a-w- c:\program files\common files\windows live\.cache\474ac6b21cb713117\DSETUP.dll

2010-10-21 15:04:41 525656 ----a-w- c:\program files\common files\windows live\.cache\474ac6b21cb713117\DXSETUP.exe

2010-10-21 15:04:41 1691480 ----a-w- c:\program files\common files\windows live\.cache\474ac6b21cb713117\dsetup32.dll

2010-10-21 15:01:10 -------- d-----w- c:\users\cecili~1\appdata\local\Windows Live

2010-10-21 14:59:53 754688 ----a-w- c:\windows\system32\webservices.dll

2010-10-15 23:07:27 339968 ----a-w- c:\program files\windows nt\accessories\wordpad.exe

2010-10-15 23:07:27 1316864 ----a-w- c:\windows\system32\ole32.dll

2010-10-15 23:07:16 168960 ----a-w- c:\program files\windows media player\wmplayer.exe

2010-10-15 23:07:15 8147456 ----a-w- c:\windows\system32\wmploc.DLL

2010-10-15 23:01:54 954752 ----a-w- c:\windows\system32\mfc40.dll

2010-10-15 23:01:53 954288 ----a-w- c:\windows\system32\mfc40u.dll

2010-10-15 23:01:27 2038272 ----a-w- c:\windows\system32\win32k.sys

2010-10-15 23:01:24 231424 ----a-w- c:\windows\system32\msshsq.dll

2010-10-15 23:01:21 867328 ----a-w- c:\windows\system32\wmpmde.dll

2010-10-15 23:01:19 531968 ----a-w- c:\windows\system32\comctl32.dll

2010-10-02 09:42:46 -------- d-----w- c:\progra~2\8ySeven

2010-10-02 09:42:42 -------- d-----w- c:\program files\TVTrigger

2010-09-29 12:25:26 2048 ----a-w- c:\windows\system32\tzres.dll

2010-09-29 12:23:33 13312 ----a-w- c:\program files\internet explorer\iecompat.dll

 

==================== Find3M ====================

 

2010-09-22 16:47:28 49016 ----a-w- c:\windows\system32\sirenacm.dll

2010-09-08 06:01:28 916480 ----a-w- c:\windows\system32\wininet.dll

2010-09-08 05:57:18 43520 ----a-w- c:\windows\system32\licmgr10.dll

2010-09-08 05:57:05 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2010-09-08 05:56:53 71680 ----a-w- c:\windows\system32\iesetup.dll

2010-09-08 05:56:53 109056 ----a-w- c:\windows\system32\iesysprep.dll

2010-09-08 05:04:36 385024 ----a-w- c:\windows\system32\html.iec

2010-09-08 04:26:46 133632 ----a-w- c:\windows\system32\ieUnatt.exe

2010-09-08 04:25:15 1638912 ----a-w- c:\windows\system32\mshtml.tlb

2010-09-06 16:20:29 125952 ----a-w- c:\windows\system32\srvsvc.dll

2010-09-06 16:19:06 17920 ----a-w- c:\windows\system32\netevent.dll

2010-08-26 16:37:45 157184 ----a-w- c:\windows\system32\t2embed.dll

2010-08-17 14:11:37 128000 ----a-w- c:\windows\system32\spoolsv.exe

2010-08-10 15:53:15 274944 ----a-w- c:\windows\system32\schannel.dll

 

============= FINISH: 23:56:14.80 ===============

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Great, thanks :smile:

 

So you got a DNS changer infection back a long time ago, as I suspected. That one probably hijacked your router and the work computer is also suffering from a DNS hijack. We'll need to fix the router and I'll tell you how soon.

 

Can you confirm that the work computer also connects to this router ? Are there any other computers connecting to the D-Link ?

 

Next, I'll ask you to update MBAM (from the Update tab) and run a new scan (Quick Scan). Let it fix whatever it finds, then post the log here. Let me know about the work computer as well (regarding the router).

 

Thanks...

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Work computer (office) doesn't link to laptop (home). Basically my home is connected to other computer which is 1 laptop and 1 computer.

 

 

Malwarebytes' Anti-Malware 1.46

http://www.malwarebytes.org

 

Database version: 4943

 

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18975

 

26/10/2010 12:17:45 AM

mbam-log-2010-10-26 (00-17-45).txt

 

Scan type: Quick scan

Objects scanned: 138857

Time elapsed: 11 minute(s), 44 second(s)

 

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

 

Memory Processes Infected:

(No malicious items detected)

 

Memory Modules Infected:

(No malicious items detected)

 

Registry Keys Infected:

(No malicious items detected)

 

Registry Values Infected:

(No malicious items detected)

 

Registry Data Items Infected:

(No malicious items detected)

 

Folders Infected:

(No malicious items detected)

 

Files Infected:

(No malicious items detected)

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Thanks ! I wasn't sure whether you worked from home or not. Answer is "not" lol. We might have a problem to fix on the router at work also, but we'll do that in the other topic. Work computer has more pressing issues than the DNS hijack though.

 

Back to this laptop :

 

I'll have you check some router settings :

 

- Log into your D-Link by typing this in your browser's address bar (and hit "Enter") : 192.168.1.1

 

- Once you've logged in, you need to go to the "Tools" tab (up top) and set yourself a new password for router access ; simply type in the username (admin is the default) and then the old password (should be tot by default). Then set yourself a new password (something not too complex - and write it down somewhere). Confirm the new password and click "Apply". The router should reboot itself. Log back in please.

 

- Once logged back in, go to the "Home" tab (up top) and then click the "DNS" button (left).

Tell me if "Enable Automatic Assigned DNS" box is checked or not. If it's not checked, you will see some DNS IP addresses below ; please write them down first, and next click to enable the "Enable Automatic Assigned DNS" box.

Click "Apply" and the router will reboot.

You will also need to reboot your computer once this is done

 

Let me know how it went and what DNS IPs you had there.

Let me know also if you're still getting the Google Analytics popups.

 

By the way, I looked at a manual for that router that I found here :

http://www.avbell.com/Manual/DSL_2640B/UserManualDSL_2640B.pdf

 

> If your router is a different version and you have a hard time finding those settings, please let me know and I'll find the correct manual.

 

You're probably in bed by now, so see you tomorrow I'm sure :wink:

 

===

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Login and password really gave me a headache.

 

1) Try key the wireless id that given by provider didn't help. Admin/ToT also didn't help

2) reset my router which doesn't help.

 

Finally found after a search in Bing.com, http://forum.lowyat.net/topic/1384145 one of the member gave is tmuser/tmuser for this modem DSL-2640B, firmware GE_1.07

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Hi Cecilia :-)

 

I'm sorry about all that, but it needed to be done I assure you. I just wish D-Link could make it easier on us and not set weird or different passwords for different firmwares. Good job on finding it. My suggestion to you would have been to check the CD-ROM that came with the router, which contains the manual for that particular model and firmware.

 

Now, did you see some odd DNS IP addresses when you went in there ?

How are things now ?

 

===

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Ah, Ok then. I was trying to avoid having you redo the whole setup by simply correcting the DNS addresses. Setting your own password was important though, because that will prevent future hijacks on the router ; the bad guys are able to access routers which have default username and password configuration, but not those with custom logins.

 

Try and surf with it and let me know if there are any signs of trouble : popups, redirects, etc...

 

===

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