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Help! Google Redirect

VernAlg

By VernAlg
in Spyware-Malware Removal Help!

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VernAlg Newbie

VernAlg

Posted
Posted

This morning, I was suddenly redirect during a Google search to Google,jp.co and then on to some other site. The problem has continued all dey evernthough I've tried a bunch of different programs. I actually thought I had it beat using SUPER Antispyware, but it was back within the hour.

 

I'm using Internet Explorer on an Acer netbook runing Windows XP. I'm on a temp assignment in Japan.

 

If there is anyone who can help me get rid of this thing, I would certainly appreciate their support.

 

I will attach the Hyjack Scan.

 

Vern

 

Logfile of IObit HijackScan v0.2.0.0

Scan saved at 18:28:59, on 2010-10-26

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

c:\Program Files\Microsoft Security Essentials\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\LAUNCH~1\LManager.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\DivX\DivX Update\DivXUpdate.exe

C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe

C:\Program Files\Microsoft Security Essentials\msseces.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\IObit\IObit Security 360\IS360tray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Brother\Brmfcmon\BrMfimon.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\WINDOWS\system32\igfxext.exe

C:\Documents and Settings\Vern Alg\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe

C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files\IObit\IObit Security 360\IS360srv.exe

C:\Program Files\Acer\Acer VCM\AcerVCM.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\EeeRotate\EeeRotate.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe

c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

C:\Program Files\Acer\Acer VCM\RS_Service.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Vern Alg\Application Data\mjusbsp\magicJack.exe

C:\WINDOWS\system32\WISPTIS.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\IObit\IObit Security 360\is360.exe

C:\WINDOWS\system32\calc.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\IObit\IObit Security 360\a_hijackscan.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Windows NT\Accessories\wordpad.exe

 

O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [AzMixerSel] C:\Program Files\Realtek\Audio\Drivers\AzMixerSel.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [PLFSetL] C:\WINDOWS\PLFSetL.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [snp2uvc] rundll32.exe C:\WINDOWS\system32\csnp2uvc.dll,ResetCIDS

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [NotificationCenterLauncher] C:\Program Files\Acer\Acer eRecovery Management\NotificationLauncher.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [indexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [brMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [QuickFinder Scheduler] "c:\Program Files\Corel\WordPerfect Office X4\Programs\QFSCHD140.EXE"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [iObit Security 360] "C:\Program Files\IObit\IObit Security 360\IS360tray.exe" /autostart

O9 - Extra button: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} -

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537}MsnPhotoUpload.PhotoUploadCtl.1 - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166}Microsoft.wlsc.wlscInstall.1 - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}Java Plug-in 1.6.0_22 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}Java Plug-in 1.6.0_22 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}Java Plug-in 1.6.0_22 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147}Windows Live Hotmail Photo Upload Tool - http://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab

O23 - Service: Intel® Matrix Storage Event Monitor - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

O23 - Service: Intuit Update Service - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe

O23 - Service: Java Quick Starter - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Protexis Licensing V2 - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

O23 - Service: Raw Socket Service - Acer Incorporated - C:\Program Files\Acer\Acer VCM\RS_Service.exe

O23 - Service: Yahoo! Updater - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

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Superdave Newbie

Superdave

Posted
Posted

Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.

 

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.

 

SUPERAntiSpyware

 

If you already have SUPERAntiSpyware be sure to check for updates before scanning!

 

Download SuperAntispyware Free Edition (SAS)

* Double-click the icon on your desktop to run the installer.

* When asked to Update the program definitions, click Yes

* If you encounter any problems while downloading the updates, manually download and unzip them from here

* Next click the Preferences button.

 

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts

* Click the Scanning Control tab.

* Under Scanner Options make sure only the following are checked:

 

•Close browsers before scanning

•Scan for tracking cookies

•Terminate memory threats before quarantining

•Please leave the others unchecked

 

•Click the Close button to leave the control center screen.

 

* On the main screen click Scan your computer

* On the left check the box for the drive you are scanning.

* On the right choose Perform Complete Scan

* Click Next to start the scan. Please be patient while it scans your computer.

* After the scan is complete a summary box will appear. Click OK

* Make sure everything in the white box has a check next to it, then click Next

* It will quarantine what it found and if it asks if you want to reboot, click Yes

 

•To retrieve the removal information please do the following:

•After reboot, double-click the SUPERAntiSpyware icon on your desktop.

•Click Preferences. Click the Statistics/Logs tab.

 

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

 

•It will open in your default text editor (preferably Notepad).

•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

 

* Save the log somewhere you can easily find it. (normally the desktop)

* Click close and close again to exit the program.

*Copy and Paste the log in your post.

************************************

Please download Malwarebytes Anti-Malware from here.

 

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

 

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

***************************************

Download Security Check by screen317 from one of the following links and save it to your desktop.

 

Link 1

Link 2

 

* Unzip SecurityCheck.zip and a folder named Security Check should appear.

* Open the Security Check folder and double-click Security Check.bat

* Follow the on-screen instructions inside of the black box.

* A Notepad document should open automatically called checkup.txt

* Post the contents of that document in your next reply.

 

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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