First Hijack Scan Log

[jojo]

DESCRIPTION: Often, my wireless internet connection to my D-Link router from my HP laptop will force my Desktop Mac offline, and cannot get back online with it even through a router reset. My laptop, from which I did the scan, also goes offline and I am not able to get back on without performing a system restore.

2- I get random errors from programs i have uninstalled months ago with Revo Uninstaller Pro.

3 - Just misc problems such as constantly getting "stuck" - my touchpad won't move my cursor, and i have to turn the computer on and off as my taskbar won't even pop up.

4 - Consistent Unresponive progams. Not one program in particular, it seems as if every single program has not responded at least once, and many of them often.

5- When joining the network at work or home, others can see my computer but I cannot see theres.:cry::cry:

 

Thank You in advance,

 

Johanna

Johanna@apricotsfromgod.com

 

 

HP Pavilion dv6-3010us Entertainment Notebook.

 

 

Logfile of IObit HijackScan v0.2.0.0

Scan saved at 3:52:31, on 2010-10-29

 

Running processes:

 

O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\IPSBHO.DLL

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Skype Plug-In - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll

O2 - BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [Google Update] "C:\Users\lap\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [JyveNotifier] C:\ProgramData\Skype\Plugins\Plugins\C528FFB1B9EC473792CF67849E25EDB6\JyveNotifier.exe /onstart

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [software Informer] "C:\Program Files (x86)\Software Informer\softinfo.exe" -autorun

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [fsm]

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [QNPlus]

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [bitTorrent] "C:\Program Files (x86)\BitTorrent\BitTorrent.exe"

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [Pokki] "C:\Users\lap\AppData\Local\OpenCandy\Pokki\v0.0.72\pokki.exe"

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [FreeApp] "C:\Program Files (x86)\FreeApps\FreeApps.exe" /autorun

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NOBuActivation.exe" UNATTENDED

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [iolo Startup] "C:\Program Files (x86)\iolo\Common\Lib\ioloLManager.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [fctcap] C:\Program Files (x86)\Fchat\fctcap.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [iObit Security 360] "C:\Program Files (x86)\IObit\IObit Security 360\IS360tray.exe" /autostart

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [KeePass 2 PreLoad] "C:\Program Files (x86)\KeePass Password Safe 2\KeePass.exe" --preload

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105

O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} -

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} -

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

O9 - Extra button: OneNote Linked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} -

O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} -

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL

O9 - Extra button: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}Java Plug-in 1.6.0_22 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}Java Plug-in 1.6.0_22 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}Java Plug-in 1.6.0_22 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

O23 - Service: Andrea ST Filters Service - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe

O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe

O23 - Service: Application Host Helper Service - Unknown - %windir%\system32\svchost.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: Bluetooth Service - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

O23 - Service: DCOM Server Process Launcher - Unknown -

O23 - Service: Diagnostic Policy Service - Unknown -

O23 - Service: DeviceVM Meta Data Export Service - DeviceVM, Inc. - C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe

O23 - Service: Microsoft FTP Service - Unknown - %windir%\system32\svchost.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe

O23 - Service: Google Desktop Manager 5.9.1005.12335 - Google - C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Group Policy Client - Unknown -

O23 - Service: Google Update Service (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP Wireless Assistant Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: HP Service - Hewlett-Packard Company - C:\Windows\system32\Hpservice.exe

O23 - Service: Windows CardSpace - Unknown - %systemroot%\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\infocard.exe

O23 - Service: IIS Admin Service - Unknown - %windir%\system32\inetsrv\inetinfo.exe

O23 - Service: iolo FileInfoList Service - iolo technologies, LLC - C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe

O23 - Service: iolo System Service - iolo technologies, LLC - C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe

O23 - Service: MozyHome Backup Service - Mozy, Inc. - C:\Program Files\MozyHome\mozybackup.exe

O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe

O23 - Service: Norton Online Backup - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe

O23 - Service: Quality Windows Audio Video Experience - Unknown - %windir%\system32\svchost.exe

O23 - Service: Remote Procedure Call (RPC) - Unknown -

O23 - Service: Rx2Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectSpeed20\Rx2Agent.exe

O23 - Service: Rx2Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectSpeed20\Rx2Engine.exe

O23 - Service: Security Accounts Manager - Unknown -

O23 - Service: Secondary Logon - Unknown - %windir%\system32\svchost.exe

O23 - Service: Audio Service - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: Adobe SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O23 - Service: Distributed Link Tracking Client - Unknown -

O23 - Service: Windows Modules Installer - Unknown -

O23 - Service: Validity VCS Fingerprint Service - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe

O23 - Service: World Wide Web Publishing Service - Unknown - %windir%\system32\svchost.exe

O23 - Service: Windows Process Activation Service - Unknown - %windir%\system32\svchost.exe

O23 - Service: Block Level Backup Engine Service - Unknown - %systemroot%\system32\wbengine.exe

O23 - Service: Diagnostic Service Host - Unknown -

O23 - Service: Diagnostic System Host - Unknown -

O23 - Service: Web Management Service - Unknown - %windir%\system32\inetsrv\wmsvc.exe

O23 - Service: IS360service - IObit - C:\Program Files (x86)\IObit\IObit Security 360\IS360srv.exe

[enoskype]

Hi jojo,

 

I have moved your thread to here, so please follow the procedure in:

Guidelines for requesting malware removal assistance thread.

 

A Malware Fighter will respond to you after you post the requested.

 

Cheers.