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HELP with the Hijack Scan am i infected?


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Logfile of IObit HijackScan v0.2.0.0

Scan saved at 15:37:4, on 2010-11-4

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\brsvc01a.exe

C:\WINDOWS\system32\brss01a.exe

C:\WINDOWS\system32\spoolsv.exe

c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

C:\Program Files\IObit\IObit Security 360\IS360srv.exe

C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe

C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe

C:\Program Files\Lexmark S600 Series\lxedmon.exe

C:\Program Files\Lexmark S600 Series\ezprint.exe

C:\Program Files\AVG\AVG9\avgtray.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\DivX\DivX Update\DivXUpdate.exe

C:\Program Files\IObit\IObit Security 360\IS360tray.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Spybot

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\WINDOWS\system32\devldr32.exe

C:\WINDOWS\system32\lxedcoms.exe

C:\Program Files\Nero\Update\NASvc.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\Program Files\AVG\AVG9\avgemc.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\WINDOWS\system32\wbem\unsecapp.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

C:\Program Files\IObit\IObit Security 360\is360.exe

C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Program Files\IObit\IObit Security 360\a_hijackscan.exe

C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

 

O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\SPYBOT~1\SDHelper.dll

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O2 - BHO: JQSIEStartDetectorImpl Class - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce\: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [indexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [lxedmon.exe] "C:\Program Files\Lexmark S600 Series\lxedmon.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [EzPrint] "C:\Program Files\Lexmark S600 Series\ezprint.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [NBAgent] "C:\Program Files\Nero\Nero 10\Nero BackItUp\NBAgent.exe" /WinStart

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [iObit Security 360] "C:\Program Files\IObit\IObit Security 360\IS360tray.exe" /autostart

O8 - Extra context menu item: Convert link target to Adobe PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert to existing PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O9 - Extra button: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} -

O9 - Extra button: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

O9 - Extra button: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83}Facebook.FacebookPhotoUploader5.1 - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab

O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24}UnoMsnger.UnoCtrl.1 - http://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/uno1/GAME_UNO1.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}Java Plug-in 1.6.0_21 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072}MessengerStatsClient.MessengerStatsClientLogic.1 - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}Java Plug-in 1.6.0_21 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}Java Plug-in 1.6.0_21 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - c:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: AVG Free E-mail Scanner - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe

O23 - Service: AVG Free WatchDog - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: BrSplService - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe

O23 - Service: Google Desktop Manager 5.9.911.3589 - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updater Service - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe

O23 - Service: Java Quick Starter - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Logitech Process Monitor - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe

O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe

O23 - Service: lxedCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxedserv.exe

O23 - Service: lxed_device - - C:\WINDOWS\system32\lxedcoms.exe

O23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 - Nero AG - C:\Program Files\Nero\Update\NASvc.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: Roxio UPnP Renderer 9 - Unknown - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe

O23 - Service: Roxio Upnp Server 9 - Unknown - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe

O23 - Service: LiveShare P2P Server 9 - Unknown - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

O23 - Service: stllssvr - Unknown - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Windows Presentation Foundation Font Cache 4.0.0.0 - Unknown - C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe

 

 

if anyone can please help

i cannot access all the web pages on the internet in any browser.

ive done several scans but nothing works completely.

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Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.

 

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.

 

What sort of problems are you having with your computer?

 

SUPERAntiSpyware

 

If you already have SUPERAntiSpyware be sure to check for updates before scanning!

 

Download SuperAntispyware Free Edition (SAS)

* Double-click the icon on your desktop to run the installer.

* When asked to Update the program definitions, click Yes

* If you encounter any problems while downloading the updates, manually download and unzip them from here

* Next click the Preferences button.

 

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts

* Click the Scanning Control tab.

* Under Scanner Options make sure only the following are checked:

 

•Close browsers before scanning

•Scan for tracking cookies

•Terminate memory threats before quarantining

Please leave the others unchecked

 

•Click the Close button to leave the control center screen.

 

* On the main screen click Scan your computer

* On the left check the box for the drive you are scanning.

* On the right choose Perform Complete Scan

* Click Next to start the scan. Please be patient while it scans your computer.

* After the scan is complete a summary box will appear. Click OK

* Make sure everything in the white box has a check next to it, then click Next

* It will quarantine what it found and if it asks if you want to reboot, click Yes

 

•To retrieve the removal information please do the following:

•After reboot, double-click the SUPERAntiSpyware icon on your desktop.

•Click Preferences. Click the Statistics/Logs tab.

 

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

 

•It will open in your default text editor (preferably Notepad).

•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

 

* Save the log somewhere you can easily find it. (normally the desktop)

* Click close and close again to exit the program.

*Copy and Paste the log in your post.

***************************************

 

Please download Malwarebytes Anti-Malware from here.

 

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

 

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

****************************************

Download Security Check by screen317 from one of the following links and save it to your desktop.

 

Link 1

Link 2

 

* Unzip SecurityCheck.zip and a folder named Security Check should appear.

* Open the Security Check folder and double-click Security Check.bat

* Follow the on-screen instructions inside of the black box.

* A Notepad document should open automatically called checkup.txt

* Post the contents of that document in your next reply.

 

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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