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Qooqlle redirect issue

mjlack01

By mjlack01
in Spyware-Malware Removal Help!

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mjlack01 Newbie

mjlack01

Posted
Posted

Hi all!

 

I've tried STOPZilla, IObit and Malwarebyte but I can't get rid of the qooqlle redirect issue I'm having. I would be so grateful for any help with this. It's driving me INSANE. :roll:

 

Here are my scan details:

 

Logfile of IObit HijackScan v0.2.0.0

Scan saved at 13:32:19, on 2010-12-18

 

Running processes:

C:\windows\System32\smss.exe

C:\windows\system32\csrss.exe

C:\windows\system32\wininit.exe

C:\windows\system32\csrss.exe

C:\windows\system32\services.exe

C:\windows\system32\lsass.exe

C:\windows\system32\lsm.exe

C:\windows\system32\winlogon.exe

C:\windows\system32\svchost.exe

C:\windows\system32\svchost.exe

C:\windows\system32\atiesrxx.exe

C:\windows\System32\svchost.exe

C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe

C:\windows\System32\svchost.exe

C:\windows\system32\svchost.exe

C:\windows\system32\svchost.exe

C:\windows\system32\atieclxx.exe

C:\windows\system32\svchost.exe

C:\windows\System32\spoolsv.exe

C:\windows\system32\svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\windows\system32\svchost.exe

C:\Program Files\IObit\IObit Security 360\IS360srv.exe

C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe

C:\windows\system32\rundll32.exe

c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe

C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe

c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\windows\system32\TODDSrv.exe

C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

C:\Program Files\TOSHIBA\TECO\TecoService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\windows\system32\svchost.exe

C:\Program Files\LSI SoftModem\agrsmsvc.exe

C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files\TOSHIBA\RSelect\RSelSvc.exe

C:\windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\windows\system32\taskhost.exe

C:\windows\system32\Dwm.exe

C:\windows\Explorer.EXE

C:\Program Files\STOPzilla!\STOPzilla.exe

C:\Program Files\TOSHIBA\Utilities\KeNotify.exe

C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Windows\System32\StikyNot.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\windows\System32\svchost.exe

C:\windows\system32\taskeng.exe

C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe

C:\windows\system32\DllHost.exe

c:\Program Files\mcafee.com\agent\mcagent.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe

C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE

C:\Program Files\Hijack This\Trend Micro\HiJackThis\HiJackThis.exe

C:\Program Files\IObit\IObit Security 360\is360.exe

C:\Program Files\IObit\IObit Security 360\is360tray.exe

C:\Program Files\IObit\IObit Security 360\a_hijackscan.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

 

O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20101029070551.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll

O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files\mcafee\SITEAD~1\mcieplg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll

O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\mcafee\SITEAD~1\mcieplg.dll

O3 - Toolbar: TextAloud Toolbar - {F053C368-5458-45B2-9B4D-D8914BDDDBFF} - C:\Program Files\TEXTAL~1\TAForIE.dll

O4 - HKCU\Software\Microsoft\Windows\CurrentVersion\Run\: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html

O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} -

O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} -

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}Java Plug-in 1.6.0_21 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}Java Plug-in 1.6.0_21 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}Java Plug-in 1.6.0_21 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

O23 - Service: Agere Modem Call Progress Audio - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe

O23 - Service: AMD External Events Utility - AMD - C:\windows\system32\atiesrxx.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: ConfigFree WiMAX Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: DCOM Server Process Launcher - Unknown -

O23 - Service: Diagnostic Policy Service - Unknown -

O23 - Service: Group Policy Client - Unknown -

O23 - Service: Windows CardSpace - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe

O23 - Service: Logitech Bluetooth Service - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe

O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Personal Firewall Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Services - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

O23 - Service: McAfee VirusScan Announcer - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Network Agent - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Scanner - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe

O23 - Service: McAfee Proxy Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

O23 - Service: McShield - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe

O23 - Service: McAfee Firewall Core Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe

O23 - Service: McAfee Validation Trust Protection Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe

O23 - Service: Net.Tcp Port Sharing Service - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe

O23 - Service: Sony Ericsson OMSI download service - Unknown - C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe

O23 - Service: Quality Windows Audio Video Experience - Unknown - %windir%\system32\svchost.exe

O23 - Service: Remote Procedure Call (RPC) - Unknown -

O23 - Service: TOSHIBA Modem region select service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\RSelect\RSelSvc.exe

O23 - Service: Security Accounts Manager - Unknown -

O23 - Service: Secondary Logon - Unknown - %windir%\system32\svchost.exe

O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: STOPzilla Service - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe

O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

O23 - Service: TOSHIBA Optical Disc Drive Service - TOSHIBA Corporation - C:\windows\system32\TODDSrv.exe

O23 - Service: TOSHIBA Power Saver - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe

O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

O23 - Service: TPCH Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe

O23 - Service: Distributed Link Tracking Client - Unknown -

O23 - Service: Windows Modules Installer - Unknown -

O23 - Service: Block Level Backup Engine Service - Unknown - %systemroot%\system32\wbengine.exe

O23 - Service: Diagnostic Service Host - Unknown -

O23 - Service: Diagnostic System Host - Unknown -

O23 - Service: Windows Media Player Network Sharing Service - Unknown - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe

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Superdave Newbie

Superdave

Posted
Posted

Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer.

 

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.

 

SUPERAntiSpyware

 

If you already have SUPERAntiSpyware be sure to check for updates before scanning!

 

Download SuperAntispyware Free Edition (SAS)

* Double-click the icon on your desktop to run the installer.

* When asked to Update the program definitions, click Yes

* If you encounter any problems while downloading the updates, manually download and unzip them from here

* Next click the Preferences button.

 

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts

* Click the Scanning Control tab.

* Under Scanner Options make sure only the following are checked:

 

•Close browsers before scanning

•Scan for tracking cookies

•Terminate memory threats before quarantining

•Please leave the others unchecked

 

•Click the Close button to leave the control center screen.

 

* On the main screen click Scan your computer

* On the left check the box for the drive you are scanning.

* On the right choose Perform Complete Scan

* Click Next to start the scan. Please be patient while it scans your computer.

* After the scan is complete a summary box will appear. Click OK

* Make sure everything in the white box has a check next to it, then click Next

* It will quarantine what it found and if it asks if you want to reboot, click Yes

 

•To retrieve the removal information please do the following:

•After reboot, double-click the SUPERAntiSpyware icon on your desktop.

•Click Preferences. Click the Statistics/Logs tab.

 

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

 

•It will open in your default text editor (preferably Notepad).

•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

 

* Save the log somewhere you can easily find it. (normally the desktop)

* Click close and close again to exit the program.

*Copy and Paste the log in your post.

*********************************************

 

 

Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

 

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

*************************************************

Download Security Check by screen317 from one of the following links and save it to your desktop.

 

Link 1

Link 2

 

* Unzip SecurityCheck.zip and a folder named Security Check should appear.

* Open the Security Check folder and double-click Security Check.bat

* Follow the on-screen instructions inside of the black box.

* A Notepad document should open automatically called checkup.txt

* Post the contents of that document in your next reply.

 

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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