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Runs VERY slow, pls. ck. Hijack Rpt., any suggestions?


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Logfile of IObit HijackScan v1.0.2.0

Scan saved at 12:20:19, on 2011-3-30

 

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Windows\system32\svchost.exe

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Windows\system32\agrsmsvc.exe

C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

C:\Program Files\IObit\Game Booster\gbtray.exe

C:\Program Files\CleanMem\mini_monitor.exe

C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Toshiba\Utilities\KeNotify.exe

C:\Program Files\IObit\IObit Security 360\IS360srv.exe

C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe

C:\Toshiba\IVP\ISM\pinger.exe

C:\Program Files\LogMeIn\x86\LogMeIn.exe

C:\Program Files\Toshiba\ConfigFree\NDSTray.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\ltmoh\ltmoh.exe

C:\Program Files\Toshiba\Power Saver\TPwrMain.exe

C:\Program Files\Toshiba\SmoothView\SmoothView.exe

C:\Program Files\Toshiba\FlashCards\TCrdMain.exe

C:\Windows\WindowsMobile\wmdc.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\TODDSrv.exe

C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

C:\Program Files\AVG\AVG9\avgtray.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\IObit\IObit Security 360\is360tray.exe

C:\Program Files\Amazon\Amazon Services Order Notifier\Ason.exe

C:\Program Files\FreeApps\FreeApps.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\LogMeIn\x86\LogMeInSystray.exe

C:\Program Files\AOL 9.1\waol.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Synaptics\SynTP\SynToshiba.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\AOL 9.1\shellmon.exe

C:\Program Files\Common Files\aol\1245097505\ee\aolsoftware.exe

C:\Windows\system32\vssvc.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Users\BOB\Desktop\windows-kb890830-v3.17(2).exe

c:\aed81d98f2c862361f6fc2b127fc47\mrtstub.exe

C:\Windows\system32\MRT.exe

C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe

C:\Program Files\IObit\IObit Security 360\is360.exe

C:\Program Files\IObit\IObit Security 360\a_hijackscan.exe

 

O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll

O2 - BHO: AOL Toolbar Loader - {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files\AOL Toolbar\aoltb.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll

O3 - Toolbar: AOL Toolbar - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files\AOL Toolbar\aoltb.dll

O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [ASON] C:\Program Files\Amazon\Amazon Services Order Notifier\Ason.exe

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [FreeApp] "C:\Program Files\FreeApps\FreeApps.exe" /autorun

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [sVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [PINGER] C:\Toshiba\IVP\ISM\pinger.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [NDSTray.exe] NDSTray.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [iObit Security 360] "C:\Program Files\IObit\IObit Security 360\IS360tray.exe" /autostart

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} -

O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B}QuickTime.QuickTime.9 - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}Java Plug-in 1.6.0_24 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

O16 - DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}Java Plug-in 1.6.0 - http://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab

O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}Java Plug-in 1.6.0_24 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}Java Plug-in 1.6.0_24 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

O23 - Service: AVG Security Toolbar Service (AVG Security Toolbar Service) - Unknown - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe

O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe

O23 - Service: CarboniteService (CarboniteService) - Carbonite, Inc. (http://www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: DCOM Server Process Launcher (DcomLaunch) - Unknown -

O23 - Service: Diagnostic Policy Service (DPS) - Unknown -

O23 - Service: Windows Media Center Service Launcher (ehstart) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Group Policy Client (gpsvc) - Unknown -

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: Windows CardSpace (idsvc) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe

O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

O23 - Service: IS360service (IS360service) - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe

O23 - Service: LMIGuardianSvc (LMIGuardianSvc) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe

O23 - Service: LogMeIn (LogMeIn) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe

O23 - Service: Net.Tcp Port Sharing Service (NetTcpPortSharing) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe

O23 - Service: Quality Windows Audio Video Experience (QWAVE) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe

O23 - Service: Remote Procedure Call (RPC) (RpcSs) - Unknown -

O23 - Service: Security Accounts Manager (SamSs) - Unknown -

O23 - Service: Secondary Logon (seclogon) - Unknown - %windir%\system32\svchost.exe

O23 - Service: SPCSUtilityService (SPCSUtilityService) - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe

O23 - Service: Swupdtmr (Swupdtmr) - Unknown - c:\Toshiba\IVP\swupdate\swupdtmr.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA Bluetooth Service (TOSHIBA Bluetooth Service) - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

O23 - Service: Distributed Link Tracking Client (TrkWks) - Unknown -

O23 - Service: Windows Modules Installer (TrustedInstaller) - Unknown -

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

O23 - Service: Diagnostic Service Host (WdiServiceHost) - Unknown -

O23 - Service: Diagnostic System Host (WdiSystemHost) - Unknown -

O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown - %ProgramFiles%\Windows Media Player\wmpnetwk.exe

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Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer.

 

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.

 

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.

****************************************************

I strongly recommend that you remove Ask from your computer because it;

 

•Promotes its toolbars on sites targeted to kids.

 

•Promotes its toolbars through ads that appear to be part of other companies' sites.

 

•Promotes its toolbars through other companies' spyware.

 

•Installs without any disclosure whatsoever and without any consent whatsoever.

 

•Solicits installations via "deceptive door openers" that do not accurately describe the offer; failing to affirmatively show a license agreement; linking to a EULA via an off-screen link.

 

•Makes confusing changes to users' browsers -- increasing Ask's revenues while taking users to pages they didn't intend to visit.

 

See Here for more info.

 

If you choose to follow my recommendation then please go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

 

AskBarDis or anything related to Ask

 

Then please find and delete this folder in bold (if present):

C:\Program Files\AskBarDis. or anything related to Ask.

**************************************************

SUPERAntiSpyware

 

If you already have SUPERAntiSpyware be sure to check for updates before scanning!

 

Download SuperAntispyware Free Edition (SAS)

* Double-click the icon on your desktop to run the installer.

* When asked to Update the program definitions, click Yes

* If you encounter any problems while downloading the updates, manually download and unzip them from here

* Next click the Preferences button.

 

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts

* Click the Scanning Control tab.

* Under Scanner Options make sure only the following are checked:

 

•Close browsers before scanning

•Scan for tracking cookies

•Terminate memory threats before quarantining

Please leave the others unchecked

 

•Click the Close button to leave the control center screen.

 

* On the main screen click Scan your computer

* On the left check the box for the drive you are scanning.

* On the right choose Perform Complete Scan

* Click Next to start the scan. Please be patient while it scans your computer.

* After the scan is complete a summary box will appear. Click OK

* Make sure everything in the white box has a check next to it, then click Next

* It will quarantine what it found and if it asks if you want to reboot, click Yes

 

•To retrieve the removal information please do the following:

•After reboot, double-click the SUPERAntiSpyware icon on your desktop.

•Click Preferences. Click the Statistics/Logs tab.

 

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

 

•It will open in your default text editor (preferably Notepad).

•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

 

* Save the log somewhere you can easily find it. (normally the desktop)

* Click close and close again to exit the program.

*Copy and Paste the log in your post.

*********************************************

 

Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

 

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

************************************************

Download DDS from HERE or HERE and save it to your desktop.

 

Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

 

* XP users Double click on dds to run it.

* If your antivirus or firewall try to block DDS then please allow it to run.

* When finished DDS will open two (2) logs.

 

1) DDS.txt

2) Attach.txt

 

* Save both logs to your desktop.

* Please copy and paste the entire contents of both logs in your next reply.

 

Note: DDS will instruct you to post the Attach.txt log as an attachment.

Please just post it as you would any other log by copy and pasting it into the reply.

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