Having to put the key in again.

[TravisMaynard]

So here is what is going on I have a 3 pc license for ASC v4 pro but ever now and then I have to put the key back in so it will go back to pro. This has happened 4 times. Any one else having this problem. Im running windows 7 pro 64 bit.

[Cicely]

Hi TravisMaynard,

 

Sorry for the problem and we are investigating the problem presently.

 

We have sent you PM listed the information we need for the investigation. Please check your PM inbox. :razz:

[SoNoFu]

I'm having the same issue. You might send me the same PM and I'll get you the info you need. My problem seems to also involve an "unvolutary" reboot, after which the license seems to disappear. Really strange. It has happened twice.

[Cicely]

Hello SoNoFu,

 

We have solved this problem.

 

Please uninstall your present ASC V4 and then download from the following link to upgrade:

 

Latest ASC V4