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Programs open only in task manager

squaremo

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squaremo Newbie

squaremo

Posted
Posted

When I attempt to start most programs, the wheel starts to spin and then stops. The program does not open but it shows up as a process running in task manager.

The same programs do, however, run in safe mode with the exception of programs that require drivers that do not open in safe mode.

Here is the report:

 

Logfile of IObit HijackScan v1.0.2.0

Scan saved at 15:14:34, on 2011-4-18

 

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\ctfmon.exe

C:\Windows\System32\svchost.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe

C:\Program Files\IObit\IObit Security 360\is360.exe

C:\Program Files\IObit\IObit Security 360\is360tray.exe

C:\Program Files\IObit\IObit Security 360\a_hijackscan.exe

 

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\SPYBOT~1\SDHelper.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\MICROS~1\Office14\GROOVEEX.DLL

O2 - BHO: ZoneAlarm Security Engine Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll

O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O2 - BHO: ZoneAlarm Security Toolbar - {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files\ZoneAlarm_Security\tbZone.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Skype Plug-In - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\MICROS~1\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O3 - Toolbar: ZoneAlarm Security Toolbar - {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files\ZoneAlarm_Security\tbZone.dll

O3 - Toolbar: ZoneAlarm Security Engine - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [EasyTether] "C:\Program Files\Mobile Stream\EasyTether\easytthr.exe"

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [eFax 4.4] "C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe" /R

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [iSW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [EaseUs Watch] "C:\Program Files\EASEUS\Todo Backup 2.0\bin\EuWatch.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [HTC Sync Loader] "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Clearwire Connection Manager] "C:\Program Files\Clearwire\Connection Manager\ClearwireCM.exe" -a

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [iObit Security 360] "C:\Program Files\IObit\IObit Security 360\IS360tray.exe" /autostart

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [bCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [nwiz] nwiz.exe /installquiet

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

O9 - Extra button: OneNote Linked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} -

O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} -

O9 - Extra button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6}SysPro.WMI.1 - http://support.dell.com/systemprofiler/SysProExe.CAB

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}Java Plug-in 1.6.0_24 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

O16 - DPF: {8CFCF42C-1C64-47D6-AEEC-F9D001832ED3}DellSystem.Scanner - http://xserv.dell.com/DellDriverScanner/DellSystem.CAB

O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}Java Plug-in 1.6.0_24 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}Java Plug-in 1.6.0_24 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7}Atlcom.get_atlcom - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9}RACtrl.PerfViewCtrl.1 - https://secure.logmein.com/activex/ractrl.cab?lmi=100

O23 - Service: Apple Mobile Device (Apple Mobile Device) - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: avast! Antivirus (avast! Antivirus) - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe

O23 - Service: Bonjour Service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

O23 - Service: Clearwire Con App Svc (CACLEARWIRE) - SmithMicro Inc. - C:\Program Files\Clearwire\Connection Manager\ConAppsSvc.exe

O23 - Service: Clearwire Device Diagnostics Service (clearwireDeviceDiagnosticsService) - Unknown - C:\Program Files\Clearwire\Connection Manager\clearwireDeviceDiagnosticsService.exe

O23 - Service: Clearwire RcAppSvc (CLEARWIRERcAppSvc) - SmithMicro Inc. - C:\Program Files\Clearwire\Connection Manager\RcAppSvc.exe

O23 - Service: SW Distributed TS Coordinator Service (CoordinatorServiceHost) - Dassault Systèmes SolidWorks Corp. - C:\Program Files\SolidWorks Corp\SolidWorks\swScheduler\DTSCoordinatorService.exe

O23 - Service: DCOM Server Process Launcher (DcomLaunch) - Unknown -

O23 - Service: Diagnostic Policy Service (DPS) - Unknown -

O23 - Service: EASEUS Agent (EASEUS Agent) - CHENGDU YIWO Tech Development Co., Ltd - C:\Program Files\EASEUS\Todo Backup 2.0\bin\Agent.exe

O23 - Service: FLEXnet Licensing Service (FLEXnet Licensing Service) - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Group Policy Client (gpsvc) - Unknown -

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Windows CardSpace (idsvc) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe

O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

O23 - Service: iPod Service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: iReboot Background Service (iReboot) - Unknown - C:\Program Files\NeoSmart Technologies\iReboot\iRebootd.exe

O23 - Service: IS360service (IS360service) - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe

O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe

O23 - Service: LMIGuardianSvc (LMIGuardianSvc) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe

O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe

O23 - Service: LogMeIn (LogMeIn) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe

O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe

O23 - Service: Net.Tcp Port Sharing Service (NetTcpPortSharing) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe

O23 - Service: NVIDIA Performance Driver Service (NVIDIA Performance Driver Service) - Unknown - C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown - C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe

O23 - Service: Quality Windows Audio Video Experience (QWAVE) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Remote Procedure Call (RPC) (RpcSs) - Unknown -

O23 - Service: Security Accounts Manager (SamSs) - Unknown -

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Unknown - C:\Program Files\Spybot.dll

O23 - Service: Secondary Logon (seclogon) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Clearwire Device Launch Service (SMSI Device Launch Service) - Unknown - C:\Program Files\Clearwire\Connection Manager\DeviceLaunchSvc.exe

O23 - Service: SolidWorks Licensing Service (SolidWorks Licensing Service) - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe

O23 - Service: stllssvr (stllssvr) - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: ThreatFire (ThreatFire) - Unknown - C:\Program Files\ThreatFire\TFService.exe service

O23 - Service: Distributed Link Tracking Client (TrkWks) - Unknown -

O23 - Service: Windows Modules Installer (TrustedInstaller) - Unknown -

O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe

O23 - Service: Block Level Backup Engine Service (wbengine) - Unknown - %systemroot%\system32\wbengine.exe

O23 - Service: Diagnostic Service Host (WdiServiceHost) - Unknown -

O23 - Service: Diagnostic System Host (WdiSystemHost) - Unknown -

O23 - Service: DW WLAN Tray Service (wltrysvc) - Dell Inc. - C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE

O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe

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Superdave Newbie

Superdave

Posted
Posted

Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer.

 

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.

 

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.

******************************************************

SUPERAntiSpyware

 

If you already have SUPERAntiSpyware be sure to check for updates before scanning!

 

Download SuperAntispyware Free Edition (SAS)

* Double-click the icon on your desktop to run the installer.

* When asked to Update the program definitions, click Yes

* If you encounter any problems while downloading the updates, manually download and unzip them from here

* Next click the Preferences button.

 

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts

* Click the Scanning Control tab.

* Under Scanner Options make sure only the following are checked:

 

•Close browsers before scanning

•Scan for tracking cookies

•Terminate memory threats before quarantining

•Please leave the others unchecked

 

•Click the Close button to leave the control center screen.

 

* On the main screen click Scan your computer

* On the left check the box for the drive you are scanning.

* On the right choose Perform Complete Scan

* Click Next to start the scan. Please be patient while it scans your computer.

* After the scan is complete a summary box will appear. Click OK

* Make sure everything in the white box has a check next to it, then click Next

* It will quarantine what it found and if it asks if you want to reboot, click Yes

 

•To retrieve the removal information please do the following:

•After reboot, double-click the SUPERAntiSpyware icon on your desktop.

•Click Preferences. Click the Statistics/Logs tab.

 

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

 

•It will open in your default text editor (preferably Notepad).

•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

 

* Save the log somewhere you can easily find it. (normally the desktop)

* Click close and close again to exit the program.

*Copy and Paste the log in your post.

*****************************************

 

Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

 

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

**************************************************

Download DDS from HERE or HERE and save it to your desktop.

 

Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

 

* XP users Double click on dds to run it.

* If your antivirus or firewall try to block DDS then please allow it to run.

* When finished DDS will open two (2) logs.

 

1) DDS.txt

2) Attach.txt

 

* Save both logs to your desktop.

* Please copy and paste the entire contents of both logs in your next reply.

 

Note: DDS will instruct you to post the Attach.txt log as an attachment.

Please just post it as you would any other log by copy and pasting it into the reply.

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