Undelete isn't really restoring?

[hopsonbiz]

I have removed a trojan from my daughter's computer, but it has deleted all of her files, one of which she desperately needs. I ran Undelete and found the file, and it says it is 516 KB. I have restored it back to its original folder, onto my jump drive, into a separate folder on my jump drive, onto the desktop, and onto the desktop of a different user on her computer. Each time, Undelete says it has restored the file successfully. Each time, there is nothing there.

 

Does anyone know if there's something else I have to do to actually restore this file? It's her senior project, and she can't graduate without it.

[hopsonbiz]

Answer to my problem!

 

In case anybody else runs into this, I have at least partially figured this out. Undelete is really working, but the trojan set the attribute bits on every file to look like a system file, so everything is hidden. So, even when Undelete recovered the file, it was still hidden!

[enoskype]

Thanks for the information hopsonbiz, it is very useful for IObit to further investigate this.

 

Cheers.

[bluepeas]

It doesnt work in v4.1.0

 

In case anybody else runs into this, I have at least partially figured this out. Undelete is really working, but the trojan set the attribute bits on every file to look like a system file, so everything is hidden. So, even when Undelete recovered the file, it was still hidden!

 

No it doesnt work. I tried it and it listed a bunch of files that hadn't even been deleted yet *sigh* but it's ok ...the delete software I use makes sure the software deleted on my pc is unable to be restored. I just wanted to see if some of some of the features in ASC was still whack

[Guest Guest]

No it doesnt work. I tried it and it listed a bunch of files that hadn't even been deleted yet *sigh* but it's ok ...the delete software I use makes sure the software deleted on my pc is unable to be restored. I just wanted to see if some of some of the features in ASC was still whack

 

IObit didn't have disk recovery software in mind when they were making Advanced SystemCare. If you want to recover your files then I would say a dedicated disk program. It's not always guaranteed you'll recover your deleted files no matter what program you get, remember that.