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Xp Inspiron mini


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ESET log

 

C:\Documents and Settings\elizabeth bassett\My Documents\media.player.codec.pack.v3.8.0.setup.exe Win32/Adware.Toolbar.Dealio application deleted - quarantined

C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP1\A0007231.sys Win32/Olmasco.E trojan deleted - quarantined

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Great. If there are no other issues, let's do some cleanup.

 

To uninstall ComboFix

 

  • Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
  • In the field, type in ComboFix /uninstall

 

http://i424.photobucket.com/albums/pp322/digistar/Combofix_uninstall_image.jpg

 

(Note: Make sure there's a space between the word ComboFix and the forward-slash.)

 

  • Then, press Enter, or click OK.
  • This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.

***************************************************

To remove all of the tools we used and the files and folders they created do the following:

Double click OTL.exe.

  • Click the CleanUp button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

******************************************************

Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.

 

Double-click TFC.exe to run it.

 

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

 

TFC will close all programs when run, so make sure you have saved all your work before you begin.

 

* Click the Start button to begin the cleaning process.

* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.

* Please let TFC run uninterrupted until it is finished.

 

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.

**********************************************************

Looking over your log it seems you don't have any evidence of a third party firewall.

 

Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors.

 

Remember only install ONE firewall

 

1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one)

2) Online Armor

3) Agnitum Outpost

4) PC Tools Firewall Plus

 

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

***************************************************************

Use the Secunia Software Inspector to check for out of date software.

 

•Click Start Now

 

•Check the box next to Enable thorough system inspection.

 

•Click Start

 

•Allow the scan to finish and scroll down to see if any updates are needed.

•Update anything listed.

.

----------

 

Go to Microsoft Windows Update and get all critical updates.

 

----------

 

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

 

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.

* Using SpywareBlaster to protect your computer from Spyware and Malware

* If you don't know what ActiveX controls are, see here

 

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

 

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

 

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.

Safe Surfing!

*************************************************

Please run this next scan and post the log for Administration.

 

* Open IObit Security 360.

* Click the Update button and download any available updates.

* Choose Quarantine threats when removing them in Scan Parameters of Scan Setting in Options.

* Click Apply and OK buttons.

* Next (on the left) click the Scan button.

* Choose the Full Scan (Scan all hard drives in your computer) option to begin the scan.

* Once the scan has completed click Remove

* Next click Save a Report

* Post the IObit Security 360.log in your next reply.

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Having 3 issues:

 

1) Avira AntiVir personal will not enable no matter what I do.

 

2) I attempt to run Secunia Software Inspector and it seems it will run run. It suggests that it will not run from IE8. (This program may not run with your browser.)

 

3) I go to the Windows website to update and the setting they suggest to change are already in place.

 

I did download PC Tools Firewall Plus.

 

I've stopped going forward until I hear what I should do next, instead of, or which steps I should skip.

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Avira AntiVir personal will not enable no matter what I do.

Please try installing MSE and see if it will activate.

 

Microsoft Security Essentials for Windows XP

 

Download Dr.Web CureIt to the desktop:

DrWebCureIt

  • Double-click the launch.exe or cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, just let it cure whatever it finds...
    o Now, go to Settings >> Change Settings
    o Go to Actions tab >> under Objects section, change the settings to below
    Infected objects - Cure
    Incurable objects - Report
    Suspicious objects - Report
    o Don't change any other settings
  • Start the scan again. This time, choose Complete Scan
  • Click the green arrow button at the right, and the scan will start.
  • After the scan finished, click Select all
  • Click on Cure and choose Report incurable (means take no actions.. Don't "move", or "rename" or "delete")
  • When the scan has finished, in the menu, click File and choose Save report list
  • Save the report to your Desktop. The report will be called DrWeb.csv
  • Post DrWeb.csv in your next reply (Open it as Notepad).. Do NOT reboot the computer yet..

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