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Asc 5 Blocked My Programs


danielvilla1

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Hello danielvilla1,

 

About this issue, please provide more details about it.

 

(1)Please describe what operations you have done.

 

(2)Please try the rescue function of ASC and let us know whether it is OK.

 

Open ASC 5>> click the button "Rescue" buttoon>>choose one restore point (note: please select it according to the date, please select a point which is before the problem happend)>>click "undo"button

 

(3)Please send the Log folder and Backup folder to us so that we can further look into the problem.

 

Usual path: %appdata%\IObit\Advanced SystemCare v5\

 

(4)Please take a screenshot of the Error 137 (net::ERR_NAME_RESOLUTION_FAILED) you got and send it to us, we will look into it carefully.

 

Guide for Taking Screen Shots:

 

http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

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Hello danielvilla1,

 

About this issue, please provide more details about it.

 

(1)Please describe what operations you have done.

 

(2)Please try the rescue function of ASC and let us know whether it is OK.

 

Open ASC 5>> click the button "Rescue" buttoon>>choose one restore point (note: please select it according to the date, please select a point which is before the problem happend)>>click "undo"button

 

(3)Please send the Log folder and Backup folder to us so that we can further look into the problem.

 

Usual path: %appdata%\IObit\Advanced SystemCare v5\

 

(4)Please take a screenshot of the Error 137 (net::ERR_NAME_RESOLUTION_FAILED) you got and send it to us, we will look into it carefully.

 

Guide for Taking Screen Shots:

 

http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

 

Cicely

 

I have windows 7 home basic 64 bits.

 

I reinstall my windows, i never solved this error sorry.

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