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Adobe Acrobat stopped working


nomonorton

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Posted

Installed Advance Care 4 (free version) ran the scan now it is preventing my Adobe Acrobat Professional from working. It's giving me a acrotray.exe error. Anyone know what this means?

Posted

Not sure what download link you would have gotten ASC4 from recently as ASC5 is released (non-beta)

 

Try rolling back the changes made to your system by ASC4 (using the RESCUE function of ASC4) or use a system restore point to just before you installed ASC4.

 

Then do a clean install of ASC5. Guidelines are here-> http://forums.iobit.com/showthread.php?p=39220#post39220 and here-> http://forums.iobit.com/showpost.php?p=42228&postcount=10

 

Then get ASC5 here-> http://majorgeeks.com/download.php?det=5927

 

Hope this helps!:razz:

 

Sincerely,

-Mel

Live long and prosper!

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